2022 Holy Cow! Submissions

  • October 2022 | Holy Cow! Submissions
  • September 2022 | Holy Cow! Submissions | Winner Dana S. & Kathy K.
    Balance and Mobility Therapy & Fulton County Health Center - Outpatient Rehab
  • August 2022 | Holy Cow! Submissions | Winner Raquel D. & Mallory C.
    Balance and Mobility Therapy & Fulton County Health Center - Outpatient Rehab
  • July 2022 | Holy Cow! Submissions | Winner Shelby V-B. & Sarrah Z.
    Fulton County Health Center - Inpatient Rehab
  • June 2022 | Holy Cow! Submissions | Winner Melissa M. & Laura W.
    Balance and Mobility Therapy & Fulton County Health Center - Outpatient Rehab
  • May 2022 | Holy Cow! Submissions | Winner Robin D. & Collette M.
    Fulton County Health Center - Outpatient Rehab & Carter Rehabilitation & Aquatic Center - Tecumseh
  • April 2022 | Holy Cow! Submissions | Winner Diane K. & Aubrey M.
    Carter Rehabilitation & Aquatic Center - Adrian
  • March 2022 | Holy Cow! Submissions | Winner Justine B. & Becky M.
    Fulton County Health Center - Outpatient Rehab
  • February 2022 | Holy Cow! Submissions | Winner Brie D. & Cathy H.
    Carter Rehabilitation & Aquatic Center - Adrian & Fulton County Health Center - Outpatient Rehab
  • January 2022 | Holy Cow! Submissions | Winner Wendy B. & Erica E.
    Balance and Mobility Therapy & Fulton County Health Center - Outpatient Rehab
Laura S. | Fulton County Health Center - Outpatient Rehab Laura is very knowledgeable in vestibular and balance. She was very helpful and walking through a refresher with another co-worker.

Lucia M. | Balance and Mobility Therapy Thank you Lucia for your efforts to keep patient accounts updated and recognizing when requests from others may contradict protocols set in place by the Billing Office. Keep up the good work it is appreciated.
Jenna M. | Carter Rehabilitation & Aquatic Center - Adrian Jenna was mentioned in a 5 star review on Google, "They’ve been my therapist of choice. I was evaluated yesterday with Toni for the first time and she was great! I’ve also seen Jenna and she’s a terrific occupational therapist. I’ll never go anywhere else because I’ve received excellent care from everyone at Carter!"

Toni G. | Carter Rehabilitation & Aquatic Center - Adrian Toni was mentioned in a 5 star review on Google, "They’ve been my therapist of choice. I was evaluated yesterday with Toni for the first time and she was great! I’ve also seen Jenna and she’s a terrific occupational therapist. I’ll never go anywhere else because I’ve received excellent care from everyone at Carter!"

Mallory C. | Fulton County Health Center - Outpatient Rehab Mallory took it upon herself to develop a great new family education handout for Lymphedema.

Andrea L. | Balance and Mobility Therapy Andrea received a compliment on patient satisfaction survey stating she was very knowledgeable & good.

Bonnie N. | Balance and Mobility Therapy Bonnie received a compliment on patient satisfaction survey stating they were were very pleased with attention & detail Bonnie provided during therapy sessions.

Tianna S. | Balance and Mobility Therapy Tianna received a compliment on patient satisfaction survey for being an exceptional front desk staff

Lucia M. | Balance and Mobility Therapy Lucia received a compliment on patient satisfaction survey for being an exceptional front desk staff.

Jessica L. | Balance and Mobility Therapy Jessica received a compliment on patient satisfaction survey for being an exceptional therapist.

Mitch L. | Balance and Mobility Therapy Mitch received a compliment on patient satisfaction survey for being an exceptional therapist.

Dan S. | Balance and Mobility Therapy Dan received a compliment on patient satisfaction survey for being an exceptional therapist.

Lisa B. | Balance and Mobility Therapy Lisa received a compliment on patient satisfaction survey for being an exceptional therapist.

Beth G. | Fulton County Health Center - Outpatient Rehab Beth received a compliment on the facility customer service survey from a mother about the services she was providing to one of our pediatric patients.

Kathy K. | Fulton County Health Center - Outpatient Rehab Kathy received a compliment on the facility customer service survey from a mother about how good she was to one of our pediatric patients.

Tammy L. | Balance and Mobility Therapy THANK YOU!! for coming in on your day off to help cover the floor when we were short with aides to help with patient treatments.

Dana S. | Balance and Mobility Therapy THANK YOU! for coming in on your day off to help cover some patient treats for a couple of hours when we needed the extra help.


Derrick G. | APRN Corporate Derrick is the MAN! He does his darndest to come through for the clinics in whatever they need. From fixing the internet problems to getting us decent music! We appreciate all that you do for us! Thanks Derrick!!

Justine B. | Fulton County Health Center - Outpatient Rehab Justine is an amazing PTA who is always so helpful to the therapists, taking on difficult patients, helping with Progress notes, and jumping in to help whenever needed. Recently, she had a patient with long term weakness who was having difficulty with mobility. Justine trialed a hemi walker with the patient and she was ecstatic at how well she was able to walk using the hemi walker. The patient and her husband were so very pleased with her ability to walk at home. Great job Justine! Thanks for always being such a team player!

Derrick G. | APRN Corporate Wow! What a great job Derrick did on Kyle's video. He utilized his editing skills for inserting video clips of Kyle walking and the equipment when she was answering the questions about her therapy. Awesome work.

Mallory C. | Fulton County Health Center - Outpatient Rehab Mallory received a compliment on our customer satisfaction survey "Mallory was great"

Joe S. | Balance and Mobility Therapy A big THANK YOU!! to Joe for helping to cover in the clinic this week as we were extra busy and had staff on vacations this week.

Kelli R. | Balance and Mobility Therapy A big THANK YOU!! to Kelli for picking up an extra shift this week and help to cover my schedule while I had to be absent for my husband's surgical procedure.

Andrea L. | Balance and Mobility Therapy A big THANK YOU!! to Andrea for picking up an extra shift this week and helping with the schedule to cover staff vacations this week and an extra busy schedule.

Leah T. | Balance and Mobility Therapy A big THANK YOU!! to Leah for picking up an extra shift this week and help with the schedule to cover staff vacations this week.

Kathy K. | Fulton County Health Center - Outpatient Rehab Thanks Kathy for being the Lone Ranger at the front desk for two weeks due to a vacation and an unplanned medical leave.

Raquel D. | Balance and Mobility Therapy Raquel went above her regular job duties to assist with scanning, uploading and reorganizing some old files and charts. Thanks for always being willing to help.

Raquel L. | Balance and Mobility Therapy Raquel was a great help in scanning and closing out files that were long past due. She is always willing to help when and where needed. Thanks for the support

Laura S. | Fulton County Health Center - Outpatient Rehab Laura is helpful giving insightful feedback with complicated ortho protocols.

Laura S. | Fulton County Health Center - Outpatient Rehab For treating my patient when an unexpected family emergency came up

Justine B. | Fulton County Health Center - Outpatient Rehab For contacting the supplier for casting supplies for me since I was off that day. That way we can do serial casting for our patient sooner.
Claudia W. | Fulton County Health Center - Inpatient Rehab Claudia demonstrates great flexibility in working at outpatient, inpatient and at the Fulton Manor. She is a valuable team player for the FCHC team and patient's adore her.

Sarrah Z. | Fulton County Health Center - Inpatient Rehab Sarrah is always helping out with coverage for vacations, running between inpatient's and Manor patients for evaluations and assisting with treatments when she is able. She is ALWAYS going above and beyond and is appreciated by all of her peers.

Shelby V-B. | Fulton County Health Center - Inpatient Rehab She is always flexible to change work days with other OT's, shift between working in inpatient and working in Fulton Manor and assisting with treatments when needed. She ALWAYS goes above and beyond!!

Justine B. | Fulton County Health Center - Outpatient Rehab Justine received a compliment on a patient satisfaction survey about how wonderful she was to work with.

Laura S. | Fulton County Health Center - Outpatient Rehab Laura received a compliment on a patient satisfaction survey about how wonderful she was to work with.

Beth G. | Fulton County Health Center - Outpatient Rehab Beth received a compliment on a patient satisfaction survey about how wonderful she was to work with.

Laura S. | Fulton County Health Center - Outpatient Rehab Laura saw that a therapist was running behind and helped out getting their next patient started. She is such a team player and helps when she can.

Marissa J. | Fulton County Health Center - Outpatient Rehab Marissa assisted one of our patients after his PT appointment to get over to the hospital building for another appointment pushing his bariatric wheelchair up a hill in the 90 degree heat!

Megan L. | Fulton County Health Center - Outpatient Rehab Megan received a compliment from the FCHC safety rounds team when they did their annual inspection about was a great job she did.

Mitch L. | Carter Rehabilitation & Aquatic Center - Tecumseh Took initiative to perform an exercise in-service to staff and put together a education, presentation and information table out in the front lobby for patients, co- workers and fitness clients. Thanks!
Lucia M. | Balance and Mobility Therapy Lucia received a compliment from a patient stating how amazed she was that she takes the time to look up from her computer and greet each client that comes through the door. She has also witnessed her patience and kindness to each person at the door.

Laura S. | Fulton County Health Center - Outpatient Rehab Laura received a compliment on a customer satisfaction survey. "Laura was a wonderful teacher! Highly recommend her to help with the issues I had in being dizzy and light headed."

Claudia W. | Fulton County Health Center - Outpatient Rehab Claudia received a compliment on a customer satisfaction survey "Give ... Claudia a five star for their efforts good people"

Beth G. | Fulton County Health Center - Outpatient Rehab Beth received a compliment on a customer satisfaction survey "Give Beth... a five star for their efforts good people"

Derrick G. | APRN Corporate Thank you for always providing our last minute marketing projects. We appreciate you a lot !

Melissa M. | Balance and Mobility Therapy Melissa.... thank you for the care you give your patients and the pride you take in your facility by organizing the boy scouts to clean the outside of "BAM". You made my day !!!!
Derrick G. | APRN Corporate Going above and beyond to make sure things get done in a timely manner. He is the backbone of marketing for me. Thank you, Derrick.

Melissa M. | Balance and Mobility Therapy HOLY COW MELISSA, you took pride and put in extra effort. Melissa organized an outside the facility trash pickup by the Boy Scouts this past week. I went to BAM today and to my delight the placed looked great when I pulled in the parking lot. So, I want to say thank you Melissa!! Great initiative!!

Kathy K. | Fulton County Health Center - Outpatient Rehab Kathy is very helpful with questions, scheduling our patients and getting insurance updates for our patients. Even if she is busy, she is quick to get back to you.

Nedra K. | Fulton County Health Center - Outpatient Rehab Nedra was a team player coming over from manor to help a co-worker in need. Thank you for stepping up and helping the clinic.

Mitch L. | Carter Rehabilitation & Aquatic Center - Tecumseh Mitch took initiative to take wet laundry to dry cleaners to dry it due to broken down dryer. Thanks Mitch for stepping up!

Teri P. | Carter Rehabilitation & Aquatic Center - Tecumseh Teri took initiative to take laundry to dry cleaners to dry it due to broken own dryer. Thanks Teri for stepping up!

Aren W. | Carter Rehabilitation & Aquatic Center - Tecumseh Sylvia and Aren took initiative to take laundry home to dry it due to broken down dryer. Pat Wallace came over on his day off to install the new dryer part to get our dryer back up and going again. Kudos to the Wallace family!!!

Sylvia W. | Carter Rehabilitation & Aquatic Center - Tecumseh Sylvia and Aren took initiative to take laundry home to dry it due to broken down dryer. Pat Wallace came over on his day off to install the new dryer part to get our dryer back up and going again. Kudos to the Wallace family!!!

Collette M. | Carter Rehabilitation & Aquatic Center - Tecumseh Collette took initiative to take laundry home to dry it due to broken down dryer. Thanks for stepping up Collette!

Nina A. | Carter Rehabilitation & Aquatic Center - Tecumseh Nina took initiative to take laundry home to dry it as our dryer broke down. Thanks for stepping up Nina!

Justine B. | Fulton County Health Center - Outpatient Rehab Justine just has a very good skills in manual therapy and she is more than willing to help out another therapist who is having difficulties alleviating their patient's pain. She also goes full out when treating her patient's and she never just "gets the treatment done". She actually will spend whatever time is needed to give her patient the best treatment possible.

Rebecca M. | Fulton County Health Center - Outpatient Rehab Becky is a great PTA who goes above and beyond. She has been very helpful taking the time to help a co-worker out with a more complex patient and meeting patient needs.

Megan L. | Fulton County Health Center - Outpatient Rehab Megan is always willing to help out and answer questions. She is especially helpful when doing pool related stuff.

Robin D. | Fulton County Health Center - Outpatient Rehab This nomination should have come a long time ago but better late than never. Robin, PT has been a great addition to our team. Currently her hours have increased from part time to full time to cover a maternity leave. She is asked to go between 3 different settings and does so without complaint. As a PTA I know that I can always go to Robin with my questions, even if they are about a patient that she did not eval. Also, she is always willing to do anything that needs to be done such as filling rooms with laundry or cleaning equipment things that given her busy schedule she should leave to the rest of us. Thanks Robin for doing a great job of carrying the load while others are gone.

Laura W. | Fulton County Health Center - Outpatient Rehab Laura received a compliment on the customer satisfaction survey about how helpful and friendly she was.

Claudia W. | Fulton County Health Center - Outpatient Rehab Claudia has been extremely flexible in coverage for the outpatient, inpatient and Manor in the last few months, often going between all 3 locations multiple days of the week. She has been furthering her knowledge with the pediatric population in the outpatient and has come up with some great activities to engage the kids and develop a good rapport with them. She is greatly appreciated!

Justine B. | Fulton County Health Center - Outpatient Rehab For helping out and taking a treatment off my schedule without being asked to do so when I was busy. It is greatly appreciated.

Laura W. | Fulton County Health Center - Outpatient Rehab All the knowledgeable and generous help with the vestibular patients. It is greatly appreciated.
Allen B. | Carter Rehabilitation & Aquatic Center - Adrian Allen helped assist to secure the safety of aquatic wellness client while waiting for EMS/paramedics to arrive.

Sofia L. | Carter Rehabilitation & Aquatic Center - Adrian Sofia helped assist with the safety of Aquatic wellness patient while waiting for EMS/paramedics to arrive.

Mandy C. | Carter Rehabilitation & Aquatic Center - Adrian Mandy was prompt to call EMS, and gave direction/information to get fast response care for AW client.

Dianna O. | Carter Rehabilitation & Aquatic Center - Adrian Dianna was quick to assist and help secure the safety of an aquatic wellness client while waiting for EMS to arrive.

Josh V. | Carter Rehabilitation & Aquatic Center - Adrian Josh helped assist the safety of an aquatic wellness client while paramedics arrive.

Toni G. | Carter Rehabilitation & Aquatic Center - Adrian Toni helped assist one of our aquatic members to safety while waiting for EMT/paramedics to arrive. Toni went and got addition staff members to help secure the patients safety, and appointed someone to call 911.

Diane K. | Carter Rehabilitation & Aquatic Center - Adrian Diane acted as a true HERO recognizing when one of the aquatic wellness members was having a medical issue and getting him safely to the shallow end of the pool. She then was able to yell for help so other team members could assist her in getting him out of the pool as his situation quickly declined and needed further assistance from the EMT's/Paramedics. She then returned to her duties in wet clothes until her shift ended. I can not commend her enough on her attentiveness and dedication to our clients and their well being.

Jesúe R. | Carter Rehabilitation & Aquatic Center - Adrian Due to several people being out last week, Jesus did a great job stepping up to fill in at the front desk, covering the clinic as the only tech at times and also covering some administrative duties. He kept all therapist informed of our pts. and kept everything flowing as smooth as possible. We went beyond his tech duties to make the clinic run smoothly. He wore many hats and wore them all well!!

Leah T. | Balance and Mobility Therapy Leah was a participant in a recent patient testimonial video. Thank you, Leah, for going above and beyond to help with the recent video to help promote Balance and Mobility Therapy. And thank you for working as a team with the support staff.

Melissa M. | Balance and Mobility Therapy Melissa helped with scheduling one of her patients for a video testimonital at Balance and Mobility Therapy.

Mallory C. | Fulton County Health Center - Outpatient Rehab Mallory was a tremendous help with interviewing 4 patients for video testimonials. Assisting with these videos and marketing is certainly not a part of her job description. But she understands the importance of going above and beyond to help the company.

Erica E. | Fulton County Health Center - Outpatient Rehab Erica assisted with interviewing a patient for a video testimonial. And was also a participant in one of the videos. These videos are being used to promote Fulton County Health Center Rehab.

Karen L. | Fulton County Health Center - Outpatient Rehab Karen led her team in finding patients to video for patient testimonials.

Bob L. | Carter Rehabilitation & Aquatic Center - Tecumseh Bob had lined up a couple patients to interview for patient testimonial videos, assisted with the interviews, and was willing to be a participant in a video. The videos are increasing the company’s online presence and as a result will bring in new patients.

Aubrey M. | Carter Rehabilitation & Aquatic Center - Adrian Aubrey had lined up a few patients to interview for patient testimonial videos and assisted with the interviews. The videos are increasing the company’s online presence and as a result will bring in new patients. Aubrey understands the importance of working as a team with support staff to better the organization as a whole.

Jenna M. | Carter Rehabilitation & Aquatic Center - Adrian Jenna had lined up a few patients to interview for patient testimonial videos and assisted with the interviews. The videos are increasing the company’s online presence and as a result will bring in new patients. Jenna understands the importance of working as a team with support staff.

Josh V. | Carter Rehabilitation & Aquatic Center - Adrian Josh along with Aaron reached out to Derrick to begin creating videos to highlight its patients and Carter Rehabilitation & Aquatic Centers. These videos have increased Carter’s online presence and in turn, will bring in new clients. Great marketing. Something that is not a part of their job description, but shows their willingness to progress the company. They understand the importance of working as a team.

Aaron D. | Carter Rehabilitation & Aquatic Center - Adrian Aaron along with Josh reached out to Derrick to begin creating videos to highlight its patients and Carter Rehabilitation & Aquatic Centers. These videos have increased Carter’s online presence and in turn, will bring in new clients. Great marketing. Something that is not a part of their job description, but shows their willingness to progress the company. They understand the importance of working as a team.

Josh V. | Carter Rehabilitation & Aquatic Center - Adrian Josh has been a tremendous help with patient testimonial videos recently created for Carter Rehabilitation & Aquatic Centers. These videos are increasing the company’s online presence and as a result will bring in new patients.
Erica E. | Fulton County Health Center - Outpatient Rehab Erica is a great therapist who helps other co-workers. She had the time to set up a patient on nu step while the other coworker was getting dressed following a pool patient.

Becky M. | Fulton County Health Center - Outpatient Rehab Becky recently assisted with a patient on gait system and was very helpful with the treatment as well as the patient confidence.

Laura W. | Fulton County Health Center - Outpatient Rehab Laura is very helpful coworker helping others out when in need by cleaning and starting a patient for someone.

Derrick G. | APRN Corporate Derrick is the hidden gem in the minefields of R&F, AMS & ASI Corporations. His performance is stellar and I know we all appreciate him to the moon and back. It doesn't matter the needs of the company, Derrick is on it through completion. Although, I may not say it enough, THANK YOU DERRICK for all you do!!

Justine B. | Fulton County Health Center - Outpatient Rehab Justine received a compliment on a customer satisfaction survey "Mallory and Justine are excellent P.T. ( PTA) and did an excellent job in meeting my needs and making me feel so much stronger and better!"

Mallory C. | Fulton County Health Center - Outpatient Rehab Mallory received a compliment on a customer satisfaction survey "Mallory and Justine are excellent P.T. ( PTA) and did an excellent job in meeting my needs and making me feel so much stronger and better!"

Derrick G. | APRN Corporate Derrick has taken time to come to Lenawee county to video at both the Carter clinic's at the convenience of the therapist. It show's the labor intensive time he has put into these testimonial's as is evident by the quality and professionalism of the video's. Thank you for all you do for the APRN Corporation!

Erica E. | Fulton County Health Center - Outpatient Rehab When another co-worker was busy, Went ahead and cleaned several items that had been used and made sure room was clean for the next pediatric patient.

Melinda B. | Carter Rehabilitation & Aquatic Center - Adrian Melinda did an amazing job handling a Medicare walk in at both CRC facilities. With all the changes that she has implemented, she handled Medicare like a pro. Even the Medicare auditor complemented her on the organization of the Policy and Procedure Manual and he could understand why she is the regional front desk manager!! Way to go Melinda
Jesúe R. | Carter Rehabilitation & Aquatic Center - Adrian Helped setting up/working with an add on patient. Also he remembered all the needed treatment without using a chart! Great job Jesúe.

Deb L. | Carter Rehabilitation & Aquatic Center - Adrian Brie and Deb have been working extremely hard on getting claims paid by a difficult insurance company. They have been very persistent with the insurance company. Thanks, ladies, for your hard work!!

Brie D. | Carter Rehabilitation & Aquatic Center - Adrian Brie and Deb have been working extremely hard on getting claims paid by a difficult insurance company. They have been very persistent with the insurance company. Thanks, ladies, for your hard work!!

Joanne G. | Fulton County Health Center - Manor Thanks so much to Joanne for holding down the fort during "Snowmageddon" ensuring that all patient's were treated and the facilities needs were met.

Cathy H. | Fulton County Health Center - Outpatient Rehab Cathy received a compliment on a customer satisfaction survey "Love Cathy and all the girls were very nice and helped tremendously".
Sylvia W. | Carter Rehabilitation & Aquatic Center - Tecumseh Sylvia continually goes above and beyond to make schedules work not only for patients but the front desk staff as well. She has changed her own schedule to accommodate others, and is a vital part of patient satisfaction at Carter.

Wendy B. | Balance and Mobility Therapy Wendy had to clean two different incidents today: 1 in the bathroom with a feces issue and another on a mat table with a urine incident. She is our Superwoman today!!

Wendy B. | Balance and Mobility Therapy Wendy came in over the weekend to check on the pool, as we were unable to run the pump over the weekend due to a malfunction. She ensured shock was added to the pool and cleaned it as the grids had recently been replaced.

Erica E. | Fulton County Health Center - Outpatient Rehab Erica educates herself to better her skills and shares them with her co workers to provide better care for our community.

Cathy H. | Fulton County Health Center - Outpatient Rehab Offering to stay and wait for the last pool patient of the day to change and leave the facility even though it was not her patient

KayLee M. | Carter Rehabilitation & Aquatic Center - Adrian KayLee jumped in to help me organize our clinic Christmas party this year. She is always a great "go to person" when I need help with organizing special events. Thanks for always being there Kaylee, you are very much appreciated!

 

2021 Holy Cow! Submissions

  • December 2021 | Holy Cow! Submissions | Winner Dana S. & Justine B.
    Balance and Mobility Therapy & Fulton County Health Center - Outpatient Rehab
  • November 2021 | Holy Cow! Submissions | Winner Laura W. & Dana S.
    Fulton County Health Center - Outpatient Rehab & Balance and Mobility Therapy
  • October 2021 | Holy Cow! Submissions | Winner Keith M. & Nedra K.
    Fulton County Health Center - Outpatient Rehab
  • September 2021 | Holy Cow! Submissions | Winner Mandy C. & Kathy K.
    Carter Rehabilitation & Aquatic Center - Adrian & Fulton County Health Center - Outpatient Rehab
  • August 2021 | Holy Cow! Submissions | Winner Melinda B. & Beth G.
    Carter Rehabilitation & Aquatic Center - Adrian & Fulton County Health Center - Outpatient Rehab
  • July 2021 | Holy Cow! Submissions | Winner Megan L. & Collette M.
    Fulton County Health Center - Outpatient Rehab & Carter Rehabilitation & Aquatic Center - Tecumseh
  • June 2021 | Holy Cow! Submissions | Winner Lanna W. & Dan S. (Dir)
    St. Lukes Hospital | Balance and Mobility Therpay
  • May 2021 | Holy Cow! Submissions | Winner Jenifer M. & CJ M.
    Balance and Mobility Therapy
  • April 2021 | Holy Cow! Submissions | Winner Marissa J. & Melinda B.
    Fulton County Health Center - Outpatient Rehab | Carter Rehabilitation & Aquatic Center - Adrian
  • March 2021 | Holy Cow! Submissions | Winner Claudia W. & Mallory C.
    Fulton County Health Center - Manor & Fulton County Health Center - Outpatient Rehab
  • February 2021 | Holy Cow! Submissions | Winner Melinda B. & Sylvia W.
    Carter Rehabilitation & Aquatic Center - Adrian & Carter Rehabilitation & Aquatic Center - Tecumseh
  • Januray 2021 | Holy Cow! Submissions | Winner Nedra K. & Debra L.
    Fulton County Health Center - Outpatient Rehab & Carter Rehabilitation & Aquatic Center - Adrian
Deb L. | Carter Rehabilitation & Aquatic Center - Adrian Deb took the initiative to plan games, get decorations prepared and even purchased special gifts for our staff Christmas party planned for next week. She's always helping out in little ways like this to provide a happier, fun atmosphere at work... I for one, certainly appreciate it!!! Thank you Deb!!!

Deb L. | Carter Rehabilitation & Aquatic Center - Adrian Always making sure we have our birthday recognitions each day/month/year by providing us with her delicious cakes !! Also, helping out in organizing team build activities when needed.

KayLee M. | Carter Rehabilitation & Aquatic Center - Adrian She's taken the time and effort to help clean-up and organize in the areas that have been neglected due to some of the renovations we've had. It makes a HUGE difference!! Way-to go

Kathy K. | Fulton County Health Center - Outpatient Rehab Kathy needs to have a Wonder Woman costume!! She is aware of EVERYONE'S needs...patients and co-workers alike and springs to action. She even cleans up the bathroom when she notices someone missed their target. :)

Megan L. | Fulton County Health Center - Outpatient Rehab Megan always does a fantastic job with our patients, especially recently. She went over and above which resulted in her spending a lot of extra time, patience, and also just listening to a patient to make sure his needs were met.

Justine B. | Fulton County Health Center - Outpatient Rehab Justine has such a big heart which became even more apparent when she did her best to help a patient who was in need.

Amanda R. | Carter Rehabilitation & Aquatic Center - Adrian During this year of breast cancer treatment my coworkers have blessed me in many ways. Thoughtful gifts when I was going through chemo, supportive and thoughtful txt messages while at home recuperating, general concern and assisting me with treating my pt's as needed. I am beyond thankful that I work with these ladies!

Lisa B. | Carter Rehabilitation & Aquatic Center - Adrian During this year of breast cancer treatment my coworkers have blessed me in many ways. Thoughtful gifts when I was going through chemo, supportive and thoughtful txt messages while at home recuperating, general concern and assisting me with treating my pt's as needed. I am beyond thankful that I work with these ladies!

Toni G. | Carter Rehabilitation & Aquatic Center - Adrian During this past year of my breast cancer treatment, Toni has been a rock of support to me. She even recommended the surgeon that treated me. Toni was supportive, thoughtful and knowledgeable in advice given.

Aubrey M. | Carter Rehabilitation & Aquatic Center - Adrian During this past year, I have gone through breast cancer treatment. My coworkers have stepped up to support me, cheered me on, help me with treating my patients as needed, checked on me when off after surgery and provided me with gifts they knew would comfort and help me during chemo. I can't say enough of how thoughtful Aubrey has been and I know she was behind organizing gift giving and a pink out in my honor!

Sofia L. | Carter Rehabilitation & Aquatic Center - Adrian It has been awesome to watch Sofia develop her skills and creativity to an extraordinary level for her patients with Parkinson's. She has had some very challenging patients whom she has not given up on, she develops programs to challenge them at their level. She has done a fabulous job of educating care givers of techniques and activities they can do at home to help their loved one.

Beth G. | Fulton County Health Center - Outpatient Rehab Beth came in on her day off to help cover patients for a coworker who was on an unexpected medical leave so the patients did not have to be cancelled.

Marissa J. | Fulton County Health Center - Outpatient Rehab Marissa received a compliment on a customer satisfaction survey that "she was great ot work with".

Teri A. | APRN Corporate Teri has worked extremely hard to get 2 accounts paid off from 2019! While I realize that this is the job in billing, that insurance company is not easy to work with (everything has to be done online, can't talk to anyone in person) and they were denying the claims in error. She has been back and forth with the insurance company for a year and a half. Thank you Teri for all of your hard work!!

Megan L. | Fulton County Health Center - Outpatient Rehab Megan always does her very best assisting patients and addressing their concerns in a professional, polite manor. Even during difficult situations.

Tapanga A. | Carter Rehabilitation & Aquatic Center - Tecumseh Working extra hours and handling the front desk when I had to be gone unexpectedly

Brittany C. | Carter Rehabilitation & Aquatic Center - Tecumseh Working extra hours and handling the front desk when I had to be gone unexpectedly

Becky W. | Fulton County Health Center - Outpatient Rehab Becky went out of her way to help a patient out in need and was very considerate and thoughtful. She truely went above and beyond.

Mallory C. | Fulton County Health Center - Outpatient Rehab Mallory received a compliment on a customer service survey about how "super !!!" she was.

Wendy B. | Balance and Mobility Therapy Wendy came in on her day off to check that the pool was in order before a holiday so that it would be ready for patients on the next day. We appreciate you, Wendy!

Leah T. | Balance and Mobility Therapy Leah received training with the PWR! certification for our Parkinson population and fully implemented it into the clinic to help achieve better and more successful outcomes for our patients. Thank you for implementing this program with your treatment interventions.

Jacob S. | Balance and Mobility Therapy Jacob received training with the PWR! certification for our Parkinson population and fully implemented it into the clinic to help achieve better and more successful outcomes for our patients. Thank you for implementing this program with your treatment interventions.

Dana S. | Balance and Mobility Therapy Dana received training with the PWR! certification for our Parkinson population and fully implemented it into the clinic to help achieve better and more successful outcomes for our patients. Thank you for implementing this program with your treatment interventions.

Lucia M. | Balance and Mobility Therapy Lucia has gone above and beyond to help make calendars for patients who see multiple disciplines. I had a patient recently tell me how thankful they were that Lucia made a calendar for them to help keep their appointments organized.

Cheri R. | Fulton County Health Center - Inpatient Rehab Cheri received a compliment from the Emergency Department Manager about how awesome she was on Saturday when she was there to complete 4 referrals in the ED due to the ED being jammed with patients and the inability to transfer them anywhere.

Robin D. | Fulton County Health Center - Outpatient Rehab Robin received a compliment from the Emergency Department Manager about how awesome she was on Saturday when she was there to complete 4 referrals in the ED due to the ED being jammed with patients and the inability to transfer them anywhere.

Mallory C. | Fulton County Health Center - Outpatient Rehab Mallory came in at the last minute on a Sunday afternoon to get some Fulton Manor treatments done as we found out we had a call off for Monday
Kayla C. | Balance and Mobility Therapy Kayla so graciously stepped up to the plate by helping out by covering our CRCS front desk team while we had others out. Thank you very MUCH !!

Lisa B. | APRN Corporate Lisa took the time out of her busy schedule to help out at our BAM facility with the new trainee- Raquel to show her how to fix and mange the deposit-consolidation process. KUDOS to you my dear Lisa !!

Tianna S. | Balance and Mobility Therapy Tianna did a great job handling the front desk on a Wednesday when she was the only person to cover the desk as 1 person was off in the afternoon and the other had to leave for a medical appointment. For being here under 30 days you did a GREAT JOB!! Kudos to you and thank you for making things run smoothly.

Wendy B. | Balance and Mobility Therapy Wendy always does a great job in maintaining cleanliness of the facility. She spends her down time ensuring all equipment is clean for pts. She also never hesitates to clean the bathroom when there are incidents that need attended to right away.

Kira R. | Carter Rehabilitation & Aquatic Center - Adrian Kira came in to work on short notice after a coworker had to call in sick so that most patients could be seen that day. Without her at least 6 patients would have been cancelled and missed out on a day of rehabilitation.

Collette M. | Carter Rehabilitation & Aquatic Center - Tecumseh Collette is always moving to get things organized in between her typical responsibilities as a tech in the clinic, but today she stopped what she was doing to find a particular weight needed in occupational therapy. I appreciate her willingness to help in any circumstance.

Dana S. | Balance and Mobility Therapy Dana took time over the weekend to make walking poles and swishing sticks to use for the power patients at our clinic.

Christie B. | Balance and Mobility Therapy She went above and beyond the call of "duty" by cleaning the men's restroom.

Laura W. | Fulton County Health Center - Outpatient Rehab Laura is helpful and went out of her way to type up pool information for everyone to use when it comes to maintenance for our facility.

Mallory C. | Fulton County Health Center - Outpatient Rehab She is a good co-worker always willing to help. She switch her schedule around for another co-worker to work.
Nedra K. | Fulton County Health Center - Outpatient Rehab When the facility was exhibiting at a Community Drive through Health Fair Nedra received an unsolicited compliment from one of the attendees about how much she enjoyed working with her.

Jesúe R. | Carter Rehabilitation & Aquatic Center - Adrian Jesúe always does the jobs, that go unnoticed until he is not here, such as writing down a list of our reserved rooms in a day. It is a great help that he has taken the initiative to do without anyone ever asking him to perform.

Kira R. | Carter Rehabilitation & Aquatic Center - Adrian Kira is always flexible in covering our patient's needs at the various clinic she works at. She is amazing at communicating with her coworkers to make sure all of the patients she is working with get the best care possible.

Derrick G. | APRN Corporate Derrick made a trip out to Wauseon at the last minute to deliver an extra set of steps that could be used in the Surgery area for a brand new same care joint replacement program.

Nedra K. | Fulton County Health Center - Outpatient Rehab Nedra is resourceful with questions and always willing to help a co-worker in need.

Laura W. | Fulton County Health Center - Outpatient Rehab Laura is always willing to help other co-workers with questions and went out of her way to set up spreadsheet to make it easier for pool cleaning and chemicals.

Claudia W. | Fulton County Health Center - Outpatient Rehab Claudia has worked hard to educate herself on learning about pediatrics and seeking out advice when needed for appropriate treatment options. She has been doing an excellent job working with the pediatric population.

Kira R. | Fulton County Health Center - Outpatient Rehab Kira has been extremely flexible in her work schedule floating between multiple facilities. She does not complain and attempts to follow all the rules and restrictions at each facility which are more strict at FCHC, such as no abbreviations. She goes out of her way to ask if she can be of assistance when she has a cancel or gap in her schedule seeking out tasks to fill her down time.

Joanne G. | Fulton County Health Center - Manor An outpatient who had previously been a patient at FM, stated that Joanne had been exceptionally patient with him in instructing him on adaptive dressing techniques and AE during his stay.

Keith M. | Fulton County Health Center - Manor In treating an Outpatient, that had previously been seen at FM, Keith was paid a very nice compliment regarding being empathetic, but tough in helping pt regain strength and mobility.
Cathy H. | Fulton County Health Center - Outpatient Rehab Cathy received a personal compliment about her care on a patient satisfaction survey.

Mandy C. | Carter Rehabilitation & Aquatic Center - Adrian Mandy for handling the front desk mostly by herself this morning . Mandy you are doing a good job and all your efforts don't get unnoticed :)

Leah T. | Balance and Mobility Therapy I had a patient rave to me today about the excellent services that Leah has provided and has not missed a beat in her treatment progression.

Jacob S. | Balance and Mobility Therapy I had a patient rave to me today about the excellent services that Jacob has provided and has not missed a beat in her treatment progression.

Joe S. | Balance and Mobility Therapy I had a patient rave to me today about the excellent services that Joe has provided and has not missed a beat in her treatment progression.

Justine B. | Fulton County Health Center - Outpatient Rehab A Big shout out to my fellow co-worker Justine who was very concerned about my personal back pain that had me down one morning. She took time at lunch and spent the end of day at 5:00 (Friday) to treat and attempt to give me relief so I could travel the next day. She showed great compassion to myself that I see her give our patients. This is not just a job it's a desire to make a difference when she can.

Beth G. | Fulton County Health Center - Outpatient Rehab Beth was very helpful with a co-worker and trying to navigate computer system. Even at end of day was a true team player.

Mallory C. | Fulton County Health Center - Outpatient Rehab Per a customer service survey " Mallory is a very good and kind therapist and I enjoyed working with her"

Kathy K. | Fulton County Health Center - Outpatient Rehab Kathy received kudo's from a patient on how helpful she was with scheduling convenient appointments.
Derrick G. | APRN Corporate I can always count on Derrick - He took the time from his vacation to help out CRCS with our phone service - YOU ROCK !

Beth G. | Fulton County Health Center - Outpatient Rehab Beth received a nice compliment from one of her patients on our customer service survey.

Lisa B. | APRN Corporate A HUGE shout out to Lisa from coming to our office and helping to verify insurance/cover front desk while we had 2 other staff members out on family/medical leave. She was able to keep everything verified and work the insurance authorizations for us.

Lucia M. | Balance and Mobility Therapy Lucia has gone OVER AND BEYOND this past month in managing the front desk while there are 2 other staff members out and working extra hours to ensure the desk is manned during business hours. It has been a relief to know there is some type of consistency at the front window right now.

Melinda B.| Carter Rehabilitation & Aquatic Center - Adrian Melinda has been very helpful in coming to BAM and help train/cover our front desk with new employees as well as help cover the front desk due to staff shortages. Thank you for helping give suggestions to improve efficiency at our office.

Manda C. | Carter Rehabilitation & Aquatic Center - Adrian Mandy is professional and is efficient at patient scheduling and tracking responsibilities. She is good at communicating to the therapist, about patient situations regarding scheduling. She also helps with tracking a patient right away for missed appointments. Happy you are part of CRCS team.

Melissa M. | Balance and Mobility Therapy Melissa has done a great job taking time in her very busy schedule to begin using an app developed for clinic leaders. Your extremely hard work does not go unnoticed.

Dan S. | Balance and Mobility Therapy Dan has done a great job taking time in his very busy schedule to begin using an app developed for clinic leaders. Your extremely hard work does not go unnoticed.

Bob L. | Carter Rehabilitation & Aquatic Center - Tecumseh A new app has been developed for the clinic leaders. Bob & Penny have made a tremendous effort to use the app; adding data two weeks in a row. Excellent job!

Penny S. | Carter Rehabilitation & Aquatic Center - Tecumseh A new app has been developed for the clinic leaders. Bob & Penny have made a tremendous effort to use the app; adding data two weeks in a row. Excellent job!

Ginger L. | Carter Rehabilitation & Aquatic Center - Tecumseh Ginger has willingly worked longer shifts as our schedule/patient census has fluctuated. She often covers the patients in the gym with great ease and thorough instruction. She has done this with a pleasant attitude and without complaining.

Nina A. | Carter Rehabilitation & Aquatic Center - Tecumseh Nina comes in early to complete the maintenance of the pool. She works hard to keep the pool clean and the chemicals in balance. She is a very patient teacher for the pool classes working with many levels of fitness among the members in her class.

Lucia M. | Balance and Mobility Therapy Lucia has been working overtime this past week due to shortage at the front desk and has not missed a beat. She has been a superstar in managing new pt intakes, the phone and scheduling. Thank you for you HARD WORK this week and ensuring all work is maintained.

Lisa B. | APRN Corporate Lisa has been very helpful this past week assisting at BAM to help cover the front desk and insurance verification due to have low staff for various reasons. Thank you for jumping in and helping out. It has been GREATLY appreciated with little to no disruption to the front desk.

Claudia W. | Fulton County Health Center - Manor Claudia was invaluable during the supervisor's vacation attempting to keep all the office tasks up to date with the chart audits, billing audits, scheduling etc. Learning many new things about our new EMR.

Jacob S. | Balance and Mobility Therapy Jacob took time out of his schedule to help a patient who had a dead battery in their van. He was able to charge it with a charger he keeps in his car and get them on their way again. Thank you for going above and beyond.
Derrick G. | APRN Corporate Derrick came out to CRC in tecumseh on his day off to take pic's of the clinic for marketing. The lay out of the picture's were thought out very well and in a professional manner! Thank's for doing such a great job!

Collette M. | Carter Rehabilitation & Aquatic Center - Tecumseh Collette took initiative during a down time in the clinic to clean the pool deck and locker room door's. The tile and pool room door's look the best they have in a long time. Thank you!

Aren W. | Carter Rehabilitation & Aquatic Center - Tecumseh Aren took initiative during a down time in the clinic to clean the pool deck/locker room's door's and tile. The tile and pool room door's look the best they have in a long time. Thank you!

Collette M. | Carter Rehabilitation & Aquatic Center - Tecumseh A elderly pool pt was struggling in the pool to get upright and Collette without hesitation jumped in the pool and brought pt to step's.

Laura W. | Carter Rehabilitation & Aquatic Center - Tecumseh Laura worked an extra Thursday morning so that she could help cover my caseload when my great grandfather died. It was greatly appreciated and decreased my stress so that I did not have to worry about my patients being cancelled.

Kira R. | Carter Rehabilitation & Aquatic Center - Tecumseh Kira reorganized her schedule so that she could help cover my caseload when my great grandfather died. It was greatly appreciated and decreased my stress so that I did not have to worry about my patients being cancelled.

Becky M. | Fulton County Health Center - Outpatient Rehab Becky was a huge help with front desk staff during a vacation. She worked really hard and kept everything very organized. Can not say enough about how helpful she was during this week!

Becky M. | Fulton County Health Center - Outpatient Rehab Becky has jumped and taken the initiative to assist where needed with miscellaneous duties, assisting at the front desk etc.

Becky W. | Fulton County Health Center - Outpatient Rehab Becky has worked many extra hours over the last couple weeks and is coming in on her days off to assist at the from desk due to a backlog of work and vacation coverage.

Megan L. | Fulton County Health Center - Outpatient Rehab Megan went above and beyond in preparation for a new Electronic Medical record at FCHC having to prepare and re-register every single patient on caseload in the new system.

Kathy K. | Fulton County Health Center - Outpatient Rehab Kathy went above and beyond in preparation for a new Electronic Medical record at FCHC having to prepare and re-register every single patient on caseload in the new system.

Samantha Z. | Balance and Mobility Therapy Sam has been doing great as a new employee at BAM, she has been maintaining a full schedule without much difficulty is ALWAYS willing to ask questions from other staff members to improve her skills at BAM. She has stepped into the team very well and communicates well with all staff members. She has been a great addition to the team!
Melissa M. | Balance and Mobility Therapy Melissa is a true team player!! Always happy to help and follows through!! Thank you, I'm glad to be on your team!

Dan S. | Balance and Mobility Therapy A pt complimented me 2x today on the service he received from Dan, stating he was really good and appreciated the education that was given during the treatment session.

Joe S. | Balance and Mobility Therapy Joe was able to have another therapist take over his current pt on the schedule for a partial treatment to complete a C-gait assessment on the C-mill for a new evaluation as none of the aides were trained to complete this independently as of yet. He has ALWAYS been willing to help out in any way he can.

Lanna W. | St. Luke's Hospital Lanna did an excellent job covering the speech caseload while Christine was on maternity leave, and she worked overtime on several occasions. One patient at BAM was very pleased that Lanna went above and beyond to make sure the process was started for him to obtain an AAC device to effectively communicate. You are awesome!

Steven S. | Balance and Mobility Therapy Steven remade all the alphabet letters in the dark room as a few had been torn off and were missing. We now have a new complete set to challenge our patients with.

Dan S. | Balance and Mobility Therapy Dan was willing to extend his hours this week to help consume the increased scheduling of patients from the lost day of the holiday.

Kayla P. | Balance and Mobility Therapy Kayla was willing to extend her hours this week to help consume the increased scheduling of patients from the lost day of the holiday.

Bonnie Y. | Balance and Mobility Therapy Bonnie was willing to work a full day on Tuesday 6/1 after the holiday, instead of her typical 1/2 day to help consume the increased scheduling of patients from the lost day of the holiday.

Kim H. | APRN Corporate Kim is always ready to go above and beyond to help with Benefits and tax withholdings, any HR issue.

Kayla P. | Balance and Mobility Therapy Kayla is ALWAYS willing to help other therapista out when she gets a cancellation in her shedule, especially when other therapists are busy. Thank you for being a TEAM player.

Lucia M. | Balance and Mobility Therapy A patient praised Lucia for always greeting her by name and was very impressed that she always remembered it since we have many people that come in and out of our facility each day.
Jenifer M. | Balance and Mobility Therapy Helping cover shifts on land (she is our aquatic therapist) as we have been busier, are training new staff and covering maternity/paternity leaves.

Dana S. | Balance and Mobility Therapy Coming back from lunch early to help with a high level patient.

Derrick G. | APRN Corporate Happily goes above and beyond to help his fellow employees!! Thank You!!

Lucia M. | Balance and Mobility Therapy Lucia went above and beyond to help ensure facility was clean for 360 video tour by the Toledo Blade.

Steven S. | Balance and Mobility Therapy Steven went above and beyond to help ensure facility was clean for 360 video tour by the Toledo Blade.

Dan S. | Balance and Mobility Therapy Dan went above and beyond to help ensure facility was clean for 360 video tour by the Toledo Blade.

Josh W. | Balance and Mobility Therapy Josh went above and beyond to help ensure facility was clean for 360 video tour by the Toledo Blade.

CJ M. | Balance and Mobility Therapy CJ went above and beyond to help ensure facility was clean for 360 video tour by the Toledo Blade.

KayLee M. | Carter Rehabilitation & Aquatic Center - Adrian KayLee was especially helpful, helping the clinic run smoothly during her down time by cleaning equipment, setting patients up, and folding laundry. She is always so good at stepping in where needed to keep us moving well.

Lisa B. | APRN Corporate Lisa has been a asset to our company. She is always goes above and beyond with a smile.

Derrick G. | APRN Corporate Derrick goes above and beyond with all the requests we hand to him. Looking at ways to always save the company $. Thank You for all the help you have given everyone.

Paige B. | Carter Rehabilitation & Aquatic Center - Adrian Paige came in to work between her classes on Friday to cover for one of her co-workers being on vacation. It was a great help and definitely appreciated.
Marissa J. | Fulton County Health Center - Outpatient Rehab Marissa used her downtime to create a powerpoint show to play on our television in our waiting room.
Paula S. | Carter Rehabilitation & Aquatic Center - Adrian For going above and beyond assisting a patient with bus fair money so that she could get to another town to pick up an important item. You are correct Paula; it takes a village! I am so glad I am a part of "our" village and the people who reside here at Carter Rehab Adrian :)

Mallory C. | Fulton County Health Center - Outpatient Rehab Mallory received a compliment on a customer service survey stating "Mallory needs a raise, excellent person".

Bailey B. | Fulton County Health Center - Manor For braving the Level 3 Snow Emergency to come in and ensure the Hospital and Manor patients were treated that day.

Sarrah Z. | Fulton County Health Center - Manor For braving the Level 3 Snow Emergency to come in and ensure the Hospital and Manor patients were treated that day.

Claudia W. | Fulton County Health Center - Manor For braving the Level 3 Snow Emergency to come in and ensure the Hospital and Manor patients were treated that day.

Joanne G. | Fulton County Health Center - Manor For braving the Level 3 Snow Emergency to come in and ensure the Hospital and Manor patients were treated that day.

Nedra K. | Fulton County Health Center - Manor For braving the Level 3 Snow Emergency on her day off to come in and ensure the Hospital and Manor patients were treated that day.
Josh V. | Carter Rehabilitation & Aquatic Center - Adrian Josh goes out of his way to to provide the required physical assistance that allows an OT patient get his desired standing time in. This is such a help since I am recovering medically and unable to provide this phys assist myself.

Lucia M. | Balance and Mobility Therapy A patient thanked Lucia for her smiling face as it made her day each and every visit. Thank you for being a constant at the front desk and serving our patient needs with scheduling as you are much appreciated and very much missed on your days off.

Bonnie Y. | Balance and Mobility Therapy A patient raved and thanked Bonnie for all her therapy success. Thank you for making our patients do their best and succeed in making their goals.

Jenifer M. | Balance and Mobility Therapy A patient raved and thanked Jenifer for all her therapy success. Thank you for making our patients do their best and succeed in making their goals.

Jenna M. | Carter Rehabilitation & Aquatic Center - Adrian Jenna is our OT, however when needed she's been a Tremendous help in the PT area as well as the closing process.

Melinda B. | Carter Rehabilitation & Aquatic Center - Adrian Melinda took time to do extra shoveling and salting on our sidewalk to make sure all of the patients and staff stayed safe with all of the snow making it particularly slippery.

Diane K. | Carter Rehabilitation & Aquatic Center - Adrian Diane so very thoughtful by making her amazing bake goods and sharing them with our team members!

Amanda R. | Carter Rehabilitation & Aquatic Center - Adrian Amanda is such a caring person, always looking out for others. She went over and beyond this morning by making sure our walkway was shoveled for us to walk in the facility. She also shoveled out one of our own teammates that got stuck in our parking lot. Thank you, Amanda!!

Leah T. | Balance and Mobility Therapy Leah is always willing to help others out with treatments and notes when she can. The other day I was having a rough day with all my patients running behind on the schedule and was distracted by several different people asking me questions, so she volunteered to take my last patient of the day, so that I could catch up on my previous notes. It was VERY much appreciated!

Sylvia W. | Carter Rehabilitation & Aquatic Center - Tecumseh After seeing how cold I was in the front office and knowing that the small heater was old and wasn't warming the area, Sylvia went out on her lunch hour to buy a new heater so that I am more comfortable in my work environment. Thank you Sylvia for your thoughtfulness!

Aaron D. | Carter Rehabilitation & Aquatic Center - Adrian Appreciation for the "Head-cheese" – always prepared for the unknown questions that arise on a daily bases- willing to provide a calming solution for the patient’s anxiety levels of today’s pandemic. Also, making time to provide motivational words to our team when needed.

Lanna W. | St. Luke's Hospital Lanna is such a hard worker. She always goes the extra mile to make sure she provides the best care to every patient she treats. Lanna is able to quickly adjust her schedule and work late hours to make sure every patient is addressed. In addition to her busy schedule, she makes sure she has time to coordination with other staff members. She is a real team player!

Becky M. | Fulton County Health Center - Outpatient Rehab Becky is always SO willing to jump right in and help wherever and whenever she sees a need. On this particular day she realized a co-worker (me) was struggling with insurance codes so she made copies of the Request Summary sheets labeling them with the different diagnosis for a quick reference. If we were allowed to hug these days, she would have gotten a huge one!!

Sylvia W. | Carter Rehabilitation & Aquatic Center - Tecumseh Sylvia received a phone call from a patient who stated she had lost a diamond out of her ring and wasn't sure if it had been lost here or somewhere else. Sylvia went to the shower in the locker room and got down on her hands and knees to look for the diamond. As she gently moved her hand across the floor she found the diamond.

Josh V. | Carter Rehabilitation & Aquatic Center - Adrian Josh has and will agree to cover additional patients to his schedule when other clinicians need time off.

KayLee M. | Carter Rehabilitation & Aquatic Center - Adrian KayLee is always willing to cover/add additional patients to her own schedule when other clinicians need time off.

Amanda R. | Carter Rehabilitation & Aquatic Center - Adrian Amanda received a great review on a survey: "Amanda was the best! She was always working to resolve my pain. She would seek advice to make sure I received the best care possible. Always answered my questions in a manner I could understand. She always made me feel I was the most important person at the time. Thank you, Amanda! If I need help again, I hope you will be my therapist!"
Becky M. | Fulton County Health Center - Outpatient Rehab Becky received a nice compliment on a recent customer service survey "A special thanks to Becky. She is very personable and a pleasure to come to work with."

Nedra K. | Fulton County Health Center - Outpatient Rehab Nedra received a very nice compliment on a recent customer service survey about the care she provided.

Debra L. | Carter Rehabilitation & Aquatic Center - Adrian Deb has went above and beyond to get some outstanding claims paid. I know this is part of billing, BUT she has worked these claims for months and has to resubmit and start over again and again, but she never gave up.. They all got paid and it was a substantial amount!. Way to go DEB!!!!

Debra L. | Carter Rehabilitation & Aquatic Center - Adrian Debbie has worked extremely hard on 2 accounts for one patient. Due to a mix up at the insurance company, they changed our provider number. On the older account, from 2018/2019, she had to resubmit all of the authorizations with the corrected provider number, not an easy task and not part of her job, and has gotten the account paid off. On the newer account, 2019/2020, authorization was never submitted. Debbie has taken it upon herself (instead of handing this mess to our new auth person) to submit all the info needed to get the authorizations, going back to November 2019. On this account, all but 2 months are now paid. I appreciate all the hours upon hours of work it took to collect on these accounts!! You kicked behind on these accounts Lucey!!

 

2020 Holy Cow! Submissions

  • December 2020 | Holy Cow! Submissions | Winner Brook K. & Kaylee M.
    Fulton County Health Center - Outpatient Rehab & Carter Rehabilitation & Aquatic Center - Adrian
  • November 2020 | Holy Cow! SUbmissions | Winner Wendy W. & KayLee M.
    Carter Rehabilitation & Aquatic Center - Adrian
  • October 2020 | Holy Cow! Submissions | Winner Jesúe R. & Kristy R.
    Carter Rehabilitation & Aquatic Center - Adrian & Fulton County Health Center - Sleep
  • September 2020 | Holy Cow! Submissions | Winner Brooke
    Fulton County Health Center - Outpatient Rehab
  • August 2020 | Holy Cow! Submissions | Winner Kathy K.
    Fulton County Health Center - Outpatient Rehab
  • July 2020 | Holy Cow! Submissions
  • June 2020 | Holy Cow! Submissions | Winner Jenna M.
    Carter Rehabilitation & Aquatic Center - Adrian
  • May 2020 | Holy Cow! Submissions | Winner KayLee M.
    Carter Rehabilitation & Aquatic Center - Adrian
  • April 2020 | Holy Cow! Submissions | Winner Christine K.
    St. Luke's Hospital
  • March 2020 | Holy Cow! Submissions | Winner Al S.
    Carter Rehabilitation & Aquatic Center - Adrian
  • February 2020 | Holy Cow! Submissions | Winner Jordan D.
    Carter Rehabilitation & Aquatic Center - Adrian
  • Januray 2020 | Holy Cow! Submissions | Winner Megan L.
    Fulton County Health Center - Outpatient Rehab
Brooke K. | Fulton County Health Center - Outpatient Rehab I have worked with many PT's over my 20 years as a PTA and I can say that it is really nice to work with a PT that cares so much about her patients. Brooke, like Erica, will do whatever is needed to ensure that the patient gets the best care. FCHC outpatient rehab is lucky to have 2 PT's that really care about their patients.

Erica E. | Fulton County Health Center - Outpatient Rehab I have worked with a lot of different PT's in my over 20 years as a PTA and I can truly say that it is so nice to work with a PT that really puts effort into making sure that the patient gets the best treatment available. This might entail calling the MD for more information about the patient's condition, making sure the PTA that is the best fit for the patient is the one the patient is scheduled with, communicating with the PTA's about the patient, etc. Erica does an excellent job at giving excellent care.

Kathy K. | Fulton County Health Center - Outpatient Rehab I already knew that Kathy did a phenomenal job at front desk but I never appreciated how much she actually has to do until trying to fill in for her. She made it look so easy when in truth she is able to juggle the phones, the patient temperature monitoring, the scheduling, the multiple questions that we therapist ask her, and the list goes on and on. She is such an important asset to our clinic and clearly keeps us all running smoothly. Thank you, Kathy.

Karen L. | Fulton County Health Center - Outpatient Rehab Karen has worked tirelessly on keeping our existing clinic going while working to get us into our brand-new building. She also treats her own patients in three different locations at the hospital while performing all the other duties involved with being a Rehab Director. APRN is very lucky to have someone so invested in her job.

Becky W. | Fulton County Health Center - Outpatient Rehab Becky has no idea how much of an asset she is to our clinic! She is a tremendously hard worker that always goes above and beyond for other employees and our patients. We are so blessed to have her on staff!

Kathy K. | Fulton County Health Center - Outpatient Rehab Kathy is a calm cool and collected maintaining front desk operations under all types of pressure.

Becky W. | Fulton County Health Center - Outpatient Rehab She has been extremely helpful working extra hours and days to assist with coverage for an employee who has been off for a few weeks.

Becky M. | Fulton County Health Center - Outpatient Rehab Becky has been going above and beyond preparing for the move to the new facility, packing, moving boxes, unpacking, etc.

Sofia A. | Carter Rehabilitation & Aquatic Center - Adrian Recently two of our therapists were home with a family related illness. Sofia not only continued to care for her patients, but also inherited some of their patients and evaluations. Sofia not only did it, but didn't so much as frown. Sofia deserves 10 Holy Cows! I'm glad you're on my team Sofia.

Shelby V. | Fulton County Health Center - Inpatient Rehab Shelby spearheaded a special project with a co-worker to complete a training module for the nursing staff.

Morgan W. | Fulton County Health Center - Inpatient Rehab Morgan spearheaded a special project with a co-worker to complete a training module for the nursing staff.

Shelby V. | Fulton County Health Center - Manor Shelby has been extremely helpful coming in on her days off to cover for a co-workers medical leave.

Linda M. | APRN Corporate Linda is always ready to step up and help with any of the decorating in our lobby, and she as well does a great job with Lisa doing this.

Lisa B. | APRN Corporate Lisa has gone over and above to decorate our Lobby during all holidays, and it has always turned out beautiful.

KayLee M. | Carter Rehabilitation & Aquatic Center - Adrian KayLee selflessly agreed to cover additional patients to her own schedule during difficult times scheduling with staff out of the office.

Wendy B. | Balance and Mobility Therapy Wendy came in on a day when we were short staffed and filled in at the front desk. She has little experience there and learned very quickly. No complaining, great attitude and worked hard to learn. Very much appreciated!

Sarrah Z. | Fulton County Health Center - Inpatient Rehab Sarrah came in a number of times on her days off to assist during an unexpected medical leave of a co-worker.

Derrick G. | APRN Corporate Derrick has been fantastic to work with in ordering equipment and coordinating best prices and deliveries for the new FCHC Rehab Center.
Debra L. | Carter Rehabilitation & Aquatic Center - Adrian For creating and continuously decorating the “all season” Christmas tree in the Adrian Billing Department. Every holiday/season the tree is dressed up for the occasion. Very cute and brings a smile to everyone’s face that sees it. Head on over to facebook.com/carterrehabcenteradrian to check it out!

Josh V. | Carter Rehabilitation & Aquatic Center - Adrian For Halloween this year, staff at CRC – Adrian dressed up as the 10 point pain scale. Josh did a great job gathering pictures and putting together a video of the costumes to post to CRCs Facebook page. Thank you, Josh!

KayLee M. | Carter Rehabilitation & Aquatic Center - Adrian KayLee is always helping with decorations, Facebook content, organizing when she has a spare moment, always doing a little extra where she can, along with treating her patients.

Wendy W. | Carter Rehabilitation & Aquatic Center - Adrian For creating and continuously decorating the “all season” Christmas tree in the Adrian Billing Department. Every holiday/season the tree is dressed up for the occasion. Very cute and brings a smile to everyone’s face that sees it. Head on over to facebook.com/carterrehabcenteradrian to check it out!

Melinda B. | Carter Rehabilitation & Aquatic Center - Adrian Melinda, is a huge help with our social media. Whether taking/posting a picture, recognizing a holiday, or reminding our audience that it’s time to change the clocks. Always doing that little extra to keep content flowing.

Lucia M. | Balance and Mobility Therapy Lucia has tried to put her best foot forward through the last 8 months. She is such a hard worker, putting in extra hours when the front desk is short handed. She puts a smile on her face and greets patients tirelessly. She is appreciated.

Judy O. | Carter Rehabilitation & Aquatic Center - Adrian Every Friday that Judy works, she brings employees donuts. Not only does this put a smile on everyone's face, and we all look forward to this weekly treat, it reminds us all that we are thought of by her. It's the little things that count! Thank you Judy for your sugary treats, I appreciate you :)

Beth G. | Fulton County Health Center - Outpatient Rehab Beth received a compliment from one of her patients "Beth made me feel at ease. Thanks Beth, Great Job"

Lisa B. | APRN Corporate Lisa did a beautiful job decorating the home office lobby. It looks spooky and cute. Also, went out of her way to shop for the Halloween decorations. The office looks great! Thank you!

Linda M. | APRN Corporate Linda did a wonderful job helping decorate the lobby with Lisa. Thank you both for making the home office festive for Halloween.

Jenifer M. | Balance and Mobility Therapy Jen stayed after her last aquatic patient was finished to provide manual treatment to a patient that arrived late. Jen always places the needs of the patients first and goes out of her way to provide the highest quality of care!
Beth G. | Fulton County Health Center - Outpatient Rehab Beth received a compliment on a recent satisfaction survey "Overall great experience! Thanks Beth"

Janet P. | Balance and Mobility Therapy It is a delight working with Janet. She is always putting forward a positive attitude, and has a word of encouragement. She is also quick to help with anything she can, to make another’s job that much easier. And makes sure odds and ends are taken care of around BAM, along with patient registration. Thank you, Janet.

Jesús R. | Carter Rehabilitation & Aquatic Center - Adrian Jesús works between the Front Desk/Administration and work as a Tech with patient care. Jesús worked to close the clinic, mostly by himself, with no complaints when extenuating circumstances made it so there was only minimal help available. Thanks Jesús!

Josh V. | Carter Rehabilitation & Aquatic Center - Adrian Josh is always coming up with great marketing ideas to promote both the Carters Adrian and Carters Tecumseh on our Facebook pages! Thanks Josh for going Above and Beyond your PTA job duties and making marketing fun!

KayLee M. | Carter Rehabilitation & Aquatic Center - Adrian KayLee, PTA went out of her way to get end of the day, closing tasks completed when our clinic had multiple techs off, due to COVID. Leaving one person with closing responsibilities. Her help let him get other things done and get out of work close to on time.

Kristy R. | Fulton County Health Center - Sleep Kristy always goes over and above for our Sleep patients. Recently Dr. Lughmani mentioned that he could not find some progress notes on some patients he had seen the previous day. Kristy offered to get the key to the box that contains documents to be shredded and go through them and she found the documents! This is just one example of how Kristy supports our sleep lab.
Becky W. | Fulton County Health Center - Outpatient Rehab Becky picked up extra hours without hesitation when a coworker was off, she is greatly appreciated.

Kathy K. | Fulton County Health Center - Outpatient Rehab Kathy does a fabulous job of keeping the office in order and helps make everything run smoothly!

Becky W. | Fulton County Health Center - Outpatient Rehab Becky stepped up to work extra days and hours to ensure the front desk at the Rehab Center was covered during a co-workers unexpected leave.

Kathy K. | Fulton County Health Center - Outpatient Rehab Kathy is fabulous at going with the flow and doing what needs to be done to meet the needs of the department as she had to cover for a co-workers unexpected leave.

Mallory C. | Fulton County Health Center - Outpatient Rehab Compliment received on a patient satisfaction survey " Brooke, Becky, Mallory were AMAZING!! Pushed me to do my best and helped me recover quickly. Thank you for providing the best physical therapy experience"

Becky M. | Fulton County Health Center - Outpatient Rehab Compliment received on a patient satisfaction survey " Brooke, Becky, Mallory were AMAZING!! Pushed me to do my best and helped me recover quickly. Thank you for providing the best physical therapy experience"

Brooke K. | Fulton County Health Center - Outpatient Rehab Compliment received on a patient satisfaction survey " Brooke, Becky, Mallory were AMAZING!! Pushed me to do my best and helped me recover quickly. Thank you for providing the best physical therapy experience"

Laura W. | Fulton County Health Center - Outpatient Rehab Compliment received on a patient satisfaction survey- Excellent staff and extremely friendly. Never had a dull moment with staff. They knew not just their job but how to talk to the patient. Give Laura a raise"

Shelby B. | Fulton County Health Center - Manor Shelby goes above and beyond for patient care. She is a team player and a DOER!
Derrick G. | APRN Corporate Most of us know how gifted Derrick is with technical matters. I would like to add that he is also a great administrator with a good handle on all of the moving parts and pieces of our organization including our outlying locations. He is a wealth of information and I can always rely on him for timely help and quality answers. Thanks Derrick!
Kathy K. | Fulton County Health Center - Outpatient Rehab A huge thank you to Kathy Keeran who single handedly was running all front desk/office operations with a smile being extremely flexible and helpful to all.

Amanda C. | Carter Rehabilitation & Aquatic Center - Adrian For doing a beautiful job, creating a video explaining what CRC is doing to help keep their patients safe in the clinics.

KayLee M. | Carter Rehabilitation & Aquatic Center - Adrian For doing a beautiful job, creating a video explaining what CRC is doing to help keep their patients safe in the clinics.

Melinda B. | Carter Rehabilitation & Aquatic Center - Adrian For doing a beautiful job, creating a video explaining what CRC is doing to help keep their patients safe in the clinics.

Jesús R. | Carter Rehabilitation & Aquatic Center - Adrian For doing a beautiful job, creating a video explaining what CRC is doing to help keep their patients safe in the clinics.

Aaron D. | Carter Rehabilitation & Aquatic Center - Adrian For doing a beautiful job, creating a video explaining what CRC is doing to help keep their patients safe in the clinics.

Brian S. | Carter Rehabilitation & Aquatic Center - Adrian For doing a beautiful job, creating a video explaining what CRC is doing to help keep their patients safe in the clinics.

Jenna M. | Carter Rehabilitation & Aquatic Center - Adrian For doing a beautiful job, creating a video explaining what CRC is doing to help keep their patients safe in the clinics.

Josh V. | Carter Rehabilitation & Aquatic Center - Adrian For doing a beautiful job, creating a video explaining what CRC is doing to help keep their patients safe in the clinics.

Brooke K. | Fulton County Health Center - Outpatient Rehab Brooke received a compliment on a recent satisfaction survey stating "Brooke was Fantastic"
KayLee M. | Carter Rehabilitation & Aquatic Center - Adrian She's has spent her down time making our Adrian Facility Organized and Clean, in every department and every space of this building! Thank you so much!

Wendy W. | APRN Corporate The Corp Billing Dept seldom gets recognition for their part in the Company’s financial health. However, they are an intricate part that works as a team to secure Accounts Receivable. It can be challenging, tedious, but rewarding to resolve patient accounts. The Medical Billing Staff have worked long hard hours during the COVID difficulty, and I want to say, “Thank You for ALL You Do”. Providing your support to the team is vital to all of our success. I appreciate you like I know you appreciate the entire team in Corp Billing. With the Utmost Respect, Robin

Linda M. | APRN Corporate The Corp Billing Dept seldom gets recognition for their part in the Company’s financial health. However, they are an intricate part that works as a team to secure Accounts Receivable. It can be challenging, tedious, but rewarding to resolve patient accounts. The Medical Billing Staff have worked long hard hours during the COVID difficulty, and I want to say, “Thank You for ALL You Do”. With the Utmost Respect, Robin

Debbie L. | APRN Corporate The Corp Billing Dept seldom gets recognition for their part in the Company’s financial health. However, they are an intricate part that works as a team to secure Accounts Receivable. It can be challenging, tedious, but rewarding to resolve patient accounts. The Medical Billing Staff have worked long hard hours during the COVID difficulty, and I want to say, “Thank You for ALL You Do”. With the Utmost Respect, Robin

Al S. | APRN Corporate The Corp Billing Dept seldom gets recognition for their part in the Company’s financial health. However, they are an intricate part that works as a team to secure Accounts Receivable. It can be challenging, tedious, but rewarding to resolve patient accounts. The Medical Billing Staff have worked long hard hours during the COVID difficulty, and I want to say, “Thank You for ALL You Do”. With the Utmost Respect, Robin

Teri A. | APRN Corporate The Corp Billing Dept seldom gets recognition for their part in the Company’s financial health. However, they are an intricate part that works as a team to secure Accounts Receivable. It can be challenging, tedious, but rewarding to resolve patient accounts. The Medical Billing Staff have worked long hard hours during the COVID difficulty, and I want to say, “Thank You for ALL You Do”. With the Utmost Respect, Robin

Lisa B. | APRN Corporate The Corp Billing Dept seldom gets recognition for their part in the Company’s financial health. However, they are an intricate part that works as a team to secure Accounts Receivable. It can be challenging, tedious, but rewarding to resolve patient accounts. The Medical Billing Staff have worked long hard hours during the COVID difficulty, and I want to say, “Thank You for ALL You Do”. With the Utmost Respect, Robin
Christine K. | St. Luke's Hospital Christine has been working at St. Luke's during this pandemic dealing with positive COVID cases as well as many probable cases. Kudo's to her for putting the patient's first during this stressful time.

Lanna W. | St. Luke's Hospital Lanna has been working at St. Luke's during this pandemic dealing with positive COVID cases as well as many probable cases. Kudo's to her for putting the patient's first during this stressful time.

Derrick G. | APRN Corporate During stressful times and the Pandemic of COVID-19, I thought it best to work from home for a while. After setting up new equipment I ordered to make the transition smoother, I ran into issues setting up a new printer. Derrick to the rescue, he was able to connect remotely and solve the issue that I was having and update a few things on my computer to assist in my work flow! He always has a quick laugh and never makes you feel inadequate in your lack of IT skills! Thanks for all your help!

Kim H. | APRN Corporate She has helped me to get unemployment during our crisis with COVID - 19 and spend extra time getting the claims threw!

Morgan W. | Fulton County Health Center - Manor Morgan was indispensable in assisting during coverage for the supervisor's vacation taking care of a multitude of tasks and issues. Very much appreciated!

KayLee M. | Carter Rehabilitation & Aquatic Center - Adrian During the moments of National Crisis producing clinical confusion and uncertainty, KayLee stepped up in big ways to demonstrate strong leadership qualities. She not only made strong suggestions on clinical operations, she also wasted no time during any downtime by literally getting down and dirty on hands and knees to sanitize and clean the facility. An incredible value to the company.
Alan S. | Carter Rehabilitation & Aquatic Center - Adrian Al has been helping us in Billing with Follow up and has taken on extra duties while our office has been short handed. He has lightened my load on my desk which has made it possible for me to work accounts. He always brightens the atmosphere with his kindness and humor and we look forward to Thursday and Fridays when he walks through the door!

Bonnie Y. | Fulton County Health Center - Outpatient Rehab Bonnie received a compliment from one of patients "very professional and explained the exercises well"...very talented hands".

Brooke K. | Fulton County Health Center - Outpatient Rehab Brooke received a compliment from one of patients "very professional and explained the exercises well"...very talented hands".

Megan P. | Carter Rehabilitation & Aquatic Center - Adrian Megan does a thankless job, and most people don’t even know that she works with us. She comes in without a word of complaint and gets her job done. Even during weird hours. She’s great and I want to make sure she gets the shout-out she deserves.

Aubrey M. | Carter Rehabilitation & Aquatic Center - Adrian Thank you Aubrey for taking th etime to scrub the carpets after an accident.

Jesús R. | Carter Rehabilitation & Aquatic Center - Adrian Jesús delayed the completion of his own duties in order to assist the OT with a situation that she couldn’t handle on her own. I haven’t yet see him say no when someone asks him for help. It’s a hard job to jump into and he’s done a great job!

KayLee M. | Carter Rehabilitation & Aquatic Center - Adrian (FMC) KayLee is reorganizing her schedule to continue to see her entire caseload and cover at Family Medical Center to help out while a coworker handles some life events. This helps both clinics run smoothly!

Josh V. | Carter Rehabilitation & Aquatic Center - Adrian Josh has graciously rearranged his schedule so that my schedule wouldn’t be as overwhelming with shared patients. It’s such a big help!!

Anna G. | Carter Rehabilitation & Aquatic Center - Adrian (FMC) Anna hardly gets mentioned for all the hard work she does, not only at FMC, but the help she has provided at the Carter Rehab South location. With a billing office team member away on medical leave, Anna has stepped up to the plate and offered assistance with new patient intakes and insurance/authorization needs. She learned the job quickly and has been FANTASTIC at it!!! Very efficient, hard working and one of the kindest team members we have. Glad to have her as a coworker! Keep up the great work, Anna! :)
Kim E. | Allied Rehabilitation Services Patient was very pleased with Kim’s services. Patient stated she went above and beyond for her and that she will be requesting her in the future once she has surgery on her knees.

Jordan D. | Carter Rehabilitation & Aquatic Center - Adrian Jordan is a great worker. Helping patients with exercises and modalities, and going to each treatment room to clean, making sure we have sufficient rooms for the next patients coming in. Jordan is always busting his chops to get all the extra work done. Great job, Jordan!

Nan S. | Allied Rehabilitation Services Nan has continued to keep our office running smoothly through a season of extensive change. We appreciate all she does to keep us efficiently moving forward!

Debbie L. | Carter Rehabilitation & Aquatic Center - Adrian Deb works extremely hard in our billing office and was able to show kindness and the utmost professionalism when dealing with a very difficult situation.

Becky M. | Fulton County Health Center - Outpatient Rehab Becky never hesitates to change her schedule to help out her coworkers when needed! It's greatly appreciated!

Megan K. | Fulton County Health Center - Manor It was noted upon reviewing documentation at Fulton Manor, that Megan has been doing an awesome job documenting in the patient education section on her notes.
Brooke K. | Fulton County Health Center - Outpatient Rehab Brooke received a compliment from one of her patients stating that Brooke was "very nice and considerate.... very good, recommend her to anyone"

Robin R. | APRN Corporate Robin is a problem-solver extraordinaire. Many times she goes above and beyond to tackle challenges and to make the work day easier for those around her. Well done, Robin!

Stacy M. | Balance and Mobility Therapy Stacy M continues to build up the OT and is super busy and never complains! And all her patients love her!

Kim H. | APRN Corporate Always helpful and dependable with a great attitude!!!

Megan L. | Fulton County Health Center - Outpatient Rehab Megan worked diligently to create new accounts and re-register every single outpatient per facility policy in a timely efficient manner.