2024 Holy Cow! Cedar Point Winner
Sylvia W. | CRC - Tecumseh

Laura S. | Fulton County Health Center - Outpatient Rehab Laura was willing to lend a hand when it comes to helping patients and co-workers. Laura grabbed cones and separated a stack whiled a patient was standing for balance and unable to do on own.

Chris B. | Fulton County Health Center - Outpatient Rehab Chris was willing to help readjust the cervical traction for tighter fit to better serve our patients. Thanks Chris for helping out!

Justine B. | Fulton County Health Center - Outpatient Rehab Justine is always very conscientious with her actions and behaviors wanting the best for everyone she interacts with. She recently made sure a multi discipline patient was not left alone by asking others to help her keep an eye on pt, until the pt's therapist was finished with previous tx.

Megan L. | Fulton County Health Center - Outpatient Rehab Megan made sure to communicate with therapist prior to a potentially difficult evaluation to ensure she had asked all information needed on intake. She then offered to obtain any needed wound supplies from hospital if needed.

Kathy K. | Fulton County Health Center - Outpatient Rehab Kathy always is helpful with assisting in therapist as needed and very observant to pt's needs in waiting room. Recently when waiting room was very busy, she noticed a pt becoming very anxious and overwhelmed. Kathy walked her back to room for therapist without hesitating to assist pt.

Alison I. | Fulton County Health Center - Outpatient Rehab Alison has been a solid go-to for the rest of the Outpatient PT staff during another PT's maternity leave at FCHC. She always takes on questions with a pleasant demeanor, and is always willing to help with a last minute progress report. She is much appreciated for her flexibility and dependability, and we are so glad to have her on staff here at FCHC!

Beth G. | Fulton County Health Center - Outpatient Rehab Beth was recently recognized at a Staff meeting for her consistency in taking some form of an objective measure routinely, typically every other visit, with her patients. This has been a Performance Improvement goal set in place for OP Rehab, and she does an awesome job of bringing up our score! Thanks Beth!

Brian S. | Carter Rehabilitation & Aquatic Center - Adrian Brian took it upon himself to clean up sewage that backed up through the floor drain in the bathroom. He is always willing to just do what needs to be done.

Morgan S. | Fulton County Health Center - Outpatient Rehab Morgan just started and is extremely open and friendly offering help to others as needed. When question about possible newer techniques being taught in the schools, stepped right in and answered the question and made sure to follow up if explanation was understood. She is a great addition to our team.

Derrick G. | APRN Corporate Derrick did an amazing job for the company organizing not only the Scholarship Run but also the booths at the Appleumpkin Fest! Derrick always puts so much heart into everything he does for the company, he sets an example for us all on how to be not only be a true part of the company but also how to lead with passion and respect! Way to go D!!

Alan S. | APRN Corporate Alan does top-notch work for Corporate, as well as for the company overall. He is diligent, reliable, and he juggles his schedule when necessary to ensure that all bases are covered. Also, he is a terrific guy to know and to have around! Hats off to Alan for being a star player at APRN.

Rebekah O. | Fulton County Health Center - Inpatient Rehab Rebekah is a hard-worker for us at FCHC. She has been noted to have great communication with the RNs and Ortho staff when treating Same Day Surgery patients, which allows for optimal planning for discharge or admission. Using the "Sticky Note" feature in the EMR which is much appreciated by Ortho.

Keith M. | Fulton County Health Center - Manor Keith does a great job of going with the flow. When his schedule changes, he takes it in stride and routinely offers to "do what you need me to". Whether it be taking on another patient or two due to an increased caseload, to leaving early when the census is down; Keith sees the bigger picture and the needs at that time. Thanks Keith!

Christine K. | Balance and Mobility Therapy Christine came to FCHC for a MBSS that was needed completed asap, per the Hospitalist here on-site. In coordination with Melissa Miller, they were able to make it work and get it done. Thanks so much!

Brian S. | Carter Rehabilitation & Aquatic Center - Adrian Brian did a great job organizing the Toledo Mud Hens outing, with a little help from Derrick!! It was so much fun! I was so fun to be together in a non work atmosphere!! Big thank you to Brian!!

Kathy K. | Fulton County Health Center - Outpatient Rehab Kathy has been very busy obtaining prior authorization's from several new insurances which has been quite the task and she of course does this with a smile and staying very positive while assisting each patient that comes through the door.

Chris B. | Fulton County Health Center - Outpatient Rehab Chris has received many compliments from his patients, several patients have told the front office how much they appreciate all he does for them!

Krista K. | Carter Rehabilitation & Aquatic Center - Tecumseh All the staff at CRCN would like to thank Krista for being such a great PTA and co worker. She is always attentive and caring towards her patients and makes sure they receive the best treatment. She is always willing to punch in early to help other PT/PTA's and techs when we are busy. She will adjust her schedule and come in early to get the early patients seen before work or school. She brings in snack foods to share with everyone. It is a blessing having Krista as part of our team!

Brian S. | Carter Rehabilitation & Aquatic Center - Adrian Brian train me when I started he does excellent work. He goes above and beyond for any one of his colleagues. He trains with a great passion for our clients to receive the best service and has great communication skills to reassure the trainee has great understanding of tasks. He provides great detail of information regarding a client’s needs. He never tells anyone “no” for anything or anyone who may need assistance or care. We all just want to show him our appreciation and gratitude for having him as a colleague and great friend.

Chistine K. | Balance and Mobility Therapy Providing a Gold Medal experience for the seniors who attended the Olympic Kick Off in Sylvania on Friday, July 26,2024. She went above and beyond providing 100% fun for every senior in attendance. A special thank you to her husband who made our Olympic sign!

Jessica L. | Balance and Mobility Therapy Providing a Gold Medal experience for the seniors who attended the Olympic Kick Off in Sylvania on Friday, July 26,2024. She went above and beyond providing 100% fun for every senior in attendance.

Sarah M. | Carter Rehabilitation & Aquatic Center - Tecumseh The entire physical therapy tech team at CRCN would like to nominate Sarah Meyer. Sarah gives her patients expert instruction and guidance in foundational core strengthening, which ensures their successful recovery and maintenance of therapy related improvements. She always pitches in with patient care in treatment rooms when techs can't manage the load, even cleaning rooms and helping with laundry. We are grateful and appreciative of her dedication and help.

Cheri R. | Fulton County Health Center - Inpatient Rehab Cheri was able to come in last minute on a Saturday to fill in for a staff member that had called off with an illness. Thanks Cheri!

Drew B. | Carter Rehabilitation & Aquatic Center - Adrian Drew is always helping with repairs on things in the clinic. One of the Game Ready machines had been out of order for an extended period of time and this was causing some delay in patient care as the Game Ready was in high demand at the time. Efforts were made to obtain a new one or have the old one repaired, but Drew took the time to look at the old one, learn about the different parts and was able to identify a loose O-ring in the Game Ready that was easily replaced. Not only did Drew save the company an unnecessary cost, but was able to help the patients as they no longer had to wait for a second Game Ready. Thank you Drew for your willingness to learn about the Game Ready and your dedication to the patients.

Cheri R. | Fulton County Health Center - Inpatient Rehab Cheri stayed later than our typical cut off time per Ortho request, to see a post-op Ortho patient that wanted to go home later that evening if OT cleared to do so. Thanks Cheri!

Sarrah Z. | Fulton County Health Center - Inpatient Rehab Sarrah stayed later than our typical cut off time per Ortho request, to see a post-op Ortho patient that wanted to go home later that evening if PT cleared to do so. Thanks Sarrah!

Heather W. | Fulton County Health Center - Outpatient Rehab I want to give a Holy Cow to Heather W for coming in on her day off to help when another Co-Worker was out for the week. I also want to mention that she also helped out a patient that she noticed was struggling to get into her car. She helped her get her walker into the back seat. :)

Chris B. | Fulton County Health Center - Outpatient Rehab Chris is always flexible with his day. He says routinely "I'm gonna do what's in my schedule". As such, he was recently pulled to fill in at the Manor when we needed to send an employee up to BAM to assist there. He did so without complaint. Great part of the team!

Claudia W. | Fulton County Health Center - Manor Claudia was recently promoted to the SNF Coordinator position, and has done an awesome job in learning the ropes, and taking a new view on how we may be able to improve some processes. She is easy to work with, keeps her cool under stressful situations, and is a perfect fit for the position!

Wendy W. | Corporate Billing Billing has become more of a challenge than most know. Keeping up with the constant changes in health insurance along with reimbursements is not only important but demanding as well. Wendy did a great job researching missing payments and was able to recover a significant amount of secondary claim payments from the beginning of the year to current. Great Job Wendy for always staying on top of the AR and keeping us informed! I appreciate you :)

Kathy K. | Fulton County Health Center - Outpatient Rehab Kathy always goes above and beyond helping patients in to and out of the building when needed, most recently she walked out to several patient's cars with umbrella's during a rain storm and helped them get inside!

Heather W. | Fulton County Health Center - Outpatient Rehab Heather is very quick to change her day off to help cover the front desk during vacations etc she is very appreciated!!

Deb L. | Corporate Billing Always willing to help no matter how inconvenient it is for her and for always being a team player!

Deb L. | Corporate Billing Deb is always willing to jump in and help anyone she can, professionally and personally. It doesn’t matter what the problem or situation is, she will guide and lead to a good strong resolve.

Lucia M. | Balance and Mobility Therapy Lucia has been an amazing team member! She goes out of her way to help in any way she can.

Andrea L. | Balance and Mobility Therapy Andrea picked up extra hours to help cover vacations, ensuring that patients could keep their scheduled follow-up and evaluation appointments. This dedication helped maintain continuity of care and supported the smooth operation of the clinic during staff absences.

Dana S. | Balance and Mobility Therapy Dana has stepped up to pick up extra hours, helping to cover for colleagues on vacation. His dedication ensures that patients can maintain their scheduled appointments without any disruptions. This commitment not only supports the smooth operation of the clinic but also demonstrates Dana's willingness to go above and beyond to provide consistent care for patients.

Diane K. | Carter Rehabilitation & Aquatic Center - Adrian Diane is normally in charge of supervising aquatic wellness and pool patients. With the pool being worked on over the last week Diane took the time to not only work out in the clinic but took it upon herself to learn about the new pool maintenance recommended by the company working on the pool. She also took the time to educate some of the staff on maintaining the pool on her days off. We appreciate the hard work and dedication to the clinic from Diane.

Mandy C. | Carter Rehabilitation & Aquatic Center - Adrian Mandy took the time to organize patient function forms we use in the clinic so that when copied the forms will show up both clearer and straight. This makes easier for both the employees and patients. She also educated the aides on how to access these forms. Mandy did this despite having quite a bit on her schedule already. We appreciate Mandy and her willingness to assist the whole clinic and the people in it.

Daniel F. | Carter Rehabilitation & Aquatic Center - Adrian Daniel helped with a repair to an older piece of equipment at the clinic. He witnessed some of the aides working on it and helped in between seeing his patients. He was able to give good suggestions in addition to working on the equipment.

Drew B. | Carter Rehabilitation & Aquatic Center - Adrian Drew helped with a repair to an older piece of equipment at the clinic. The clinic has been very busy lately and this needed to be done and Drew was able to use some of his prior work experience to help get this done.

Brian S. | Carter Rehabilitation & Aquatic Center - Adrian Brian demonstrated exceptional dedication by going above and beyond his job responsibilities to help repair a washing machine. His willingness to assist with this unexpected task highlights his commitment to our team. We are incredibly thankful for Brian's proactive attitude and the positive impact it has on our workplace.

Justine B. | Fulton County Health Center - Outpatient Rehab Justine offered to take a patient at the end of the day for a coworker that had to work the weekend. Thanks Justine!

Krista K. | Carter Rehabilitation & Aquatic Center - Tecumseh Krista has been provided some extra coverage for our morning patients so they can be treated before going to work. She is often referred to as "mama Krista" for looking out for her co-workers by assisting them when they are busy and providing snacks throughout the week.

Emily K. | Carter Rehabilitation & Aquatic Center - Tecumseh Emily has been so encouraging with her flexibility for picking up shifts that need to be covered. She is thoughtful about when she may need to stay a little longer than her normal shift. I appreciate her pleasant and patient demeanor through busy times.

Sylvia W. | Carter Rehabilitation & Aquatic Center - Tecumseh Sylvia continues to keep the front desk running smoothly while keeping the patients happy and scheduled perfectly. She can work magic finding spots for each patient treatment, evaluation or aquatic wellness patient.

Raquel L. | Balance and Mobility Therapy Raquel is and was willing to assist another clinic with authorizations while I took a much needed few days off. When the ladies needed an authorization sent in they called and Raquel did it without hesitation. Thanks for being there to cover for me. You are appreciated.

Kristen B. | Carter Rehabilitation & Aquatic Center - Adrian Kristen got her normal job responsibilities done way ahead of time so that she could go to another clinic and fill in at the front desk while they were down a staff. Kristen is always willing to help when and where needed. When I asked, she said "give me an address and tell me when I need to be there". Thanks for always going above to make the front desk department work smoothly.

Lucia M. | Balance and Mobility Therapy Lucia has done all she can to make the front desk run smoothly during this transition time. She has changed her hours, worked more hours and been there each day for the patients, co workers and clients to ensure they get what they need. Thank you for being a huge part of what makes the front desk run smooth.

Wendy B. | Balance and Mobility Therapy Wendy took initiative to take a hose outside and set up the cooling system for the AC in the pool area, helping remove the excess moisture in the pool room.

Robin D. | Fulton County Health Center - Outpatient Rehab Robin is always helpful when she is at outpatient. She completed all my cosigns when I was on vacation which was a relief when I returned to work. She is always helping people catch up on documentation whether in the hospital, manor or outpatient.

Robin R. | APRN Corporate Robin juggles a myriad of responsibilities, and she does so quite well. She is certified in healthcare compliance, which gives us the benefit of a high level of expertise. She serves as a valuable go-to person for many. Robin is a multi-faceted, indispensable key to the success or our organization.

Raquel L. | Balance and Mobility Therapy I would like to nominate Raquelle for stepping up with office duties, and helping our clinic function as well as possible during a time with limited primary front desk staff.

Lisa B. | APRN Corporate I would like to nominate Lisa for stepping up with office duties, and helping our clinic function as well as possible during a time with limited primary front desk staff.

Brianna M. | Balance and Mobility Therapy I would like nominate Brianna for stepping up and helping out at the front desk during a time of limited primary front desk staff. They have managed phones, charts, scheduling, refilling the schedule from cancels and a bunch of other stuff we clinicians rely on.

Spenser K. | Balance and Mobility Therapy I would like nominate Spenser for stepping up and helping out at the front desk during a time of limited primary front desk staff. They have managed phones, charts, scheduling, refilling the schedule from cancels and a bunch of other stuff we clinicians rely on.

Amy S. | APRN Corporate Amy is exceptionally skilled at both Human Resources and Payroll. She is a pleasure to deal with and she is responsive to all outreach. She has a brilliant, analytical mind, and she stays current with relevant changes in her field. Amy is an all-around tremendous asset to our organization.

Justine B. | Fulton County Health Center - Outpatient Rehab Justine volunteered to give a mini-presentation about Rehab services to a group of High School kids coming to visit FCHC on May 7th. I appreciate her willingness to help out with these types of events and she will do a great job in promoting the profession!

Karen L. | Fulton County Health Center - Inpatient Rehab Karen responded to a request for a bedside swallow evaluation at 2:00pm on a Saturday, and was able to come in and see the patient ~4:30pm that day. This was much appreciated by myself, as well as the Referring Physician and Nursing staff at FCHC. Thanks Karen!

Bonnie N. | Balance and Mobility Therapy Bonnie picked up extra hours this week to help cover the schedule when 3 other staff members were out for Spring Break. Thank you for all your hard work and helping to ensure our patients are taken care of.

Andrea L. | Balance and Mobility Therapy Andrea picked up extra hours this week to help cover the other 2 PT that were out of the office and completed co-signs. Thank you for all the extra help and hard work you put in this week. It was much appreciated!!

Renee K. | Carter Rehabilitation & Aquatic Center - Tecumseh Renee has stepped up to learn how to manage the pool and open the clinic when Nina is off. She has done a great job and maintaining everything in the pool and opening for the day. Thank you for your flexibility and perseverance to work the early shift.

Tapanga A. | Carter Rehabilitation & Aquatic Center - Tecumseh Tapanga was awesome picking up the many hats/responsibilities when Sylvia had a week off. She came in at 6am to help open the clinic and performed her job perfectly. Thank you for your work ethic and competent work. You killed it!

Sarah M. | Carter Rehabilitation & Aquatic Center - Tecumseh Sarah took extra time out of her schedule to work with me on my back and assist me with correcting my pelvic asymmetry and kept me working. I am grateful for her amazing patience, wisdom, and hands.

Sylvia W. | Carter Rehabilitation & Aquatic Center - Tecumseh Sylvia is amazing with the patients even while in stressful situations and is tired. She continues to manage the front desk with the grace. Thank you so much!

Tammy L. | Balance and Mobility Therapy Tammy helped an OT patient by providing her with arthritis gloves.

Kathy K. | Fulton County Health Center - Outpatient Rehab Kathy receives many compliments from the patients on her positive attitude and just overall helpfulness whether it be filling out the paperwork for those that need assistance and/or she never hesitates in helping clean up the bathroom after it's brought to our attention there was an accident.

Heather W. | Fulton County Health Center - Outpatient Rehab Heather works very hard each and every day and always with a positive attitude! She stays late most days making sure everything is ready to go for the next day!

Wendy W. | Corporate Billing Wendy has been very helpful with some serious financial reports that I need worked on. Her attention to detail in the Corporate Billing Dept is outstanding. It's appreciated

Derrick G. | APRN Corporate I would like to nominate Derrick for "Outstanding Performance". Derrick has developed and fine tuned a statistical app for the company which provides an abundance of information for each clinic. Directors have a multitude of information at their fingertips. But, it's Derrick's attention to detail and organization that truly meets our team's overall needs. Thank you Derrick!!

Tammy L. | Balance and Mobility Therapy Tammy stepped up this and helped pick up extra hours as we have 2 aides out on Spring Break this week. This allowed the clinicians to work more effectively with their patients as she was another aide to help assist with treatments this week. Thanks for the extra help and being a team player!!

Taylor M. | Carter Rehabilitation & Aquatic Center - Adrian (FMC) Taylor assisted with Authorizations while I was on vacation. Her time and effort is appreciated. Thanks for all the hard work.

Rebekah O. | Fulton County Health Center - Inpatient Rehab Rebekah is a hard worker and truly is patient-centered from the time she clocks in till she clocks out. She recently updated our HEP materials for use with Same Day Surgery patients at discharge to be more clear for patients and clinicians alike, based on some recent changes to Ortho precautions.

Sarrah Z. | Fulton County Health Center - Inpatient Rehab Sarrah has been a vital part in some of the changes that we are making with Same Day Surgery processes at FCHC, by offering her feedback on the processes. I look forward to many more future contributions to make our work more efficient, and in providing optimal patient care.

Beth G. | Fulton County Health Center - Outpatient Rehab Beth was agreeable to picking up additional days this week outside of her normal shifts, to cover some PTOs that leave us a little short. Thanks Beth for being a team player and flexing your schedule to do so!

Mandy C. | Carter Rehabilitation & Aquatic Center - Adrian Mandy took the time to make it more efficient and easier to make copies of functional forms. Copies were coming out crooked and Mandy made it so we could just print original copies from the computer. This will make the forms easier to read for the patients and more efficient for the aides to make copies.

Kristy G. | Fulton County Health Center - Outpatient Rehab Kristy is always upbeat and pleasant when she helps us out at FCHC. She has a very positive attitude, and is a joy to be around. She is flexible with her schedule when needed, and you can tell she cares for the patients she serves.

Cheri R. | Fulton County Health Center - Outpatient Rehab Cheri (in addition to Robin D., entered separately) was recognized by a PT/OT patient's spouse, as I received a letter stating how well Cheri did with rehabbing his wife back to a level that they didn't think was possible. Cheri was recognized for her dedication and determination, as well as the attention that she put towards this patient's treatment. They were blown away!

Robin D. | Fulton County Health Center - Outpatient Rehab Robin (in addition to Cheri R., entered separately) was recognized by a PT/OT patient's spouse, as I received a letter stating how well Robin did with rehabbing his wife back to a level that they didn't think was possible. Robin was recognized for her dedication and determination, as well as the attention that she put towards this patient's treatment. They were blown away!

Derrick G. | APRN Corporate I appreciate how quickly Derrick addresses our IT and supply needs. He does a wonderful job communicating during and afterward when addressing and resolving our concerns.

Collette M. | Carter Rehabilitation & Aquatic Center - Tecumseh Collette purchased pen and cup holders from Amazon and attached pen holders to each treatment room. She also attached pen and cup holders to our tray tables we use to do documentation in the gym. She is always doing something to make our jobs easier and more efficient.

Spenser K. | Balance and Mobility Therapy My afternoon patients were all land patients except for my last patient of the day, who was scheduled for the pool. Spenser changed her clothes and got into the pool just for my one pool patient. This patient was nervous in the water and had a lot of pain and Spenser was very patient with her and did a great job leading her through the therapy exercises.

Kristen B. | Carter Rehabilitation & Aquatic Center - Adrian I received a call from a potential patient that was very impressed with Kristen. The person went on to say that Kristen was extremely professional, patient and kind. She explained all of our programs and was not in a rush to get the person off of the phone. She also stated that Kristen is a great first impression for our clinic. Within the short time that Kristen has been with us, she has learned the programs and does a great job with patients, current and potential. Way to go Kristen (Voice Message Below)


Teri Y. | Carter Rehabilitation & Aquatic Center - Adrian Teri transitioned from her new position in billing to assist in the front desk when two people called in sick, leaving one desk worker to work by herself initially.

Jesús R. | Carter Rehabilitation & Aquatic Center - Adrian Jesús helped me with a seamless transition when I became suddenly ill to make sure there was no disruption to the patient, and no extra commotion in the clinic. It was so much help.

Megan L. | Fulton County Health Center - Outpatient Rehab Megan has been busy and still finds a way to answer and help out other co-workers when in need.

Laura S. | Fulton County Health Center - Outpatient Rehab Laura is very helpful and a team player. Laura a helped a co-worker out and re-arranged schedule to get in pool with a client.

Jill P. | Fulton County Health Center - Outpatient Rehab Jill had organized the pool room for more convenience getting items off shelf for pool patients. Jill did a great job and looks very nice.

Karen L. | Fulton County Health Center - Inpatient Rehab There was an outstanding Speech order from the Hospitalist and Karen was willing to come in on an unscheduled day, later in the day, to help us out and see the patient. Thanks Karen!

Chris B. | Fulton County Health Center - Outpatient Rehab Chris has worked really hard helping to audit charts during any of his downtime. He has been extremely helpful!!

Derrick G. | APRN Corporate Always helping with every project I come to him with!! Great Person Too!!

Shelby V. | Fulton County Health Center - Inpatient Rehab Shelby is great at showing a calm demeanor throughout the day, despite increased workloads/census fluctuations, and this positively reflects on co-workers in those similar times. She is a relied upon team leader by others, and provides valuable input on the planning processes for the day/week. Thanks Shelby!

Megan L. | Fulton County Health Center - Outpatient Rehab Megan has had a larger workload put on her since her promotion to Office Manager at FCHC and she is doing a great job with managing these items. She has been a part of coming up with ideas to improve workflows, to improve efficiency in completing these tasks. She is a great resource for others, and manages the office well!

Erica E. | Fulton County Health Center - Outpatient Rehab Erica was willing to be a part of a Video interview for FCHC for marketing of the Outpatient Rehab facility. She did a great job and is always a reliable co-worker, doing what is needed for the Dept. Thanks!

Collette M. | Carter Rehabilitation & Aquatic Center - Tecumseh Collette is always fueling the staff with healthy snacks such as bags of apples, veggies and hummus, nuts, protein bars, turkey jerky and veggie straws. She also brought in small water bottles and packets of Emergen-C to share with the staff helping to keep us happy, healthy and treating patients.

Collette M. | Carter Rehabilitation & Aquatic Center - Tecumseh Collette was called one morning to see if she could come in an hour early for work. She not only got herself around to come in early but brought in steel cut oatmeal with apples and pumpkin seeds. Thank you for caring for our staff.

Sylvia W. | Carter Rehabilitation & Aquatic Center - Tecumseh We have several patients who are treated by PT and OT. One of the patients with PT and OT has memory issues and Sylvia typed up her schedule so that all of the appointments were listed on one page. Sylvia is always going the extra mile!

Sarah M. | Carter Rehabilitation & Aquatic Center - Tecumseh When the toilet was overflowing, Sarah tip toed through the flooded bathroom to turn off the shut off valve that was broken. She is always willing to do the hard jobs! Thank you.

Wendy W. | Corporate Billing Wendy has gone above and beyond to help with my duties while I work remotely and take care of other unforeseen situations. She is always willing to help. Thanks so much.

Debra L. | Corporate Billing Deb has gone out of her way to help me with my duties as I work on other things. She is quick to jump in and ask if I need assistance. I can't thank her enough.

Nina A. | Carter Rehabilitation & Aquatic Center - Tecumseh Nina is very dependable and provides excellent care for the patients as well as her co-workers. She is always asking "How can I help?" or " do you need?" We are blessed to work along side someone so caring and hard working.

Penny S. | Carter Rehabilitation & Aquatic Center - Tecumseh Penny continues to maintain a positive attitude and works hard to problem solve. She is encouraging to her colleagues through busy, and trying times.

Collette M. | Carter Rehabilitation & Aquatic Center - Tecumseh Collette works hard to maintain our gym equipment and facility as a whole. She is always repairing, cleaning and organizing the facility. Recently she installed two new switches on the treatment tables so we could adjust the height of the tables again. She is an awesome colleague!

Sylvia W. | Carter Rehabilitation & Aquatic Center - Tecumseh Sylvia worked for half of a morning cleaning up after an overflowed toilet that flooded into the waiting area and offices. She is an amazing co-worker and employee. We are lucky to have someone that is willing to do any task no matter how big or small.

Justine B. | Fulton County Health Center - Outpatient Rehab Justine never hesitates to switch her schedule around to best accommodate her patients!! She is always more than willing to help out when help is needed!

Aubrey M. | Carter Rehabilitation & Aquatic Center - Adrian Aubrey took over care of a young lady who was told by her Doctors that she needed to be in her WC due to dislocations of her joints. This pt. started in the pool with poor balance and strength. As she showed signs of improved bal. and strength, Aubrey progressed her to ex on plinth, //bars and she is now walking with braces on and graduated from walker to using lofstrand crutches. Aubrey has done an outstanding job of being creative in her treatment, setting goals and reaching outside of the box to help this young lady become more functional and reach her personal goals. Very proud of Aubrey!

Kathy K | Fulton County Health Center - Outpatient Rehab Kathy has been amazing in the last 2 weeks helping to manage the use of our wheelchairs and assisting therapist. She has helped in switching them out so that all clients are safe entering and exiting the clinic. Including bringing people out to their cars and then returning wheelchair to therapist to help next pt enter or exit.

Kathy K. | Fulton County Health Center - Outpatient Rehab Kathy is always flexible with her schedule and willing to meet the needs of the Clinic. We had an Office staff member off ill last week, and Kathy offered to come in to open the clinic, and stayed late to close the clinic for that individual without hesitation. She is appreciated more than she knows!

Chris B. | Fulton County Health Center - Outpatient Rehab Chris was a team player and helped take a patient last minute for his coworker that had a sick kid at home.

Megan L. | Fulton County Health Center - Outpatient Rehab Megan has been doing an excellent job in her Office Manager role here at FCHC. She has a wealth of knowledge and is always willing to offer assistance and feedback when needed, in efforts of optimizing processes.

Chris B. | Fulton County Health Center - Outpatient Rehab We are grateful Chris took another therapist's patient who they were not comfortable treating. Thank you for being flexible!

Julia P. | Fulton County Health Center - Manor Julia assisted where needed at manor / hospital during a recent coworkers medical leave as OT staffing was limited.

Joanne G. | Fulton County Health Center - Manor Joanne assisted in ensuring there was appropriate coverage at the outpt, inpatient and manor during a recent colleague's medical leave. She assisted with treatments as needed to help provide coverage.

Tyler L. | Fulton County Health Center - Manor Tyler assisted more in the hospital to assist with OT coverage, due to limited staff with an OT on leave.

Cheri R. | Fulton County Health Center - Inpatient Rehab Cheri did an awesome job stepping into an outpt clinician role for a recent colleague's medical leave with minimal orientation to paperwork/ system. She collaborated with COTA to help ensure treatments, progress reports, and recerts were completed. She made sure to complete all co-signs for an easier return for the OT. Thank You!

Shelby V. | Fulton County Health Center - Inpatient Rehab Shelby went above and beyond assisting with extra coverage during a recent colleagues medical leave. She covered increased responsibilities at the hospital and Manor as the other OT assisted in outpatient coverage. Thank you for stepping up!

Claudia W. | Fulton County Health Center - Outpatient Rehab Claudia did an amazing job at stepping in to cover the outpatient treatments during a recent co-workers medical level. She helped the OT transition back into work advising therapist of any of the patient / family concerns so therapist was ready to address with patients as needed. Several of the patients complimented Claudia and really enjoyed working with her.

Raquel L. | Balance and Mobility Therapy Raquel was out of the office for a few days, however she did not want her work to go undone so she had equipment brought to her so she could work from home and continue to verify insurances and cover her part of the process. Way to go. Thanks for all your hard work!

Debra L. | Carter Rehabilitation & Aquatic Center - Adrian Deb is always willing to assist when needed. I had to be out of the office for awhile and Deb had no problem stepping in and covering my duties for me. THANKS you are appreciated.

Lucia M. | Balance and Mobility Therapy Lucia has been an awesome team player, and she recently went above and beyond to help make sure everything at BAM ran smoothly and efficiently. It would not be the same without her!

Cheryl R. | Fulton County Health Center - Outpatient Rehab Cherri has been working like crazy to fill in for Beth leave. She typically does not work in outpatient but has been covering over here. We appreciate all the extra work she is putting in!

Marissa J. | Fulton County Health Center - Outpatient Rehab A Holy Cow Shout Out goes to Marissa J for being so flexible with her schedule. We appreciate you bouncing back and forth from Inpatient to Outpatient therapy with a smile on your face. Thank You!!!

Julie H. | Fulton County Health Center - Outpatient Rehab A Big Thank You to Julie H for always picking up extra hours. You are Awesome!!!!

Laura S. | Fulton County Health Center - Outpatient Rehab A Big Holy Cow Shout Out to Laura S for helping a patient out of his car and keeping him dry from the rain coming down. :)

Megan L | Fulton County Health Center - Outpatient Rehab Despite Megan's busy schedule she is always willing to help with questions regarding computer and scheduling. Megan is helpful and always has positive attitude.

Alison I. | Fulton County Health Center - Outpatient Rehab Alison is helpful with informing when schedule is changed or when a patient needs certain attentions. Alison is always willing to listen to questions and answer accordingly.

Laura S. | Fulton County Health Center - Outpatient Rehab Laura is such a hard worker and always willing to help. Laura helped out when therapist assist was running behind by setting their next patient up.

Lisa B. | APRN Corporate Lisa helped to explain how Apollo works and it made my job more productive!

Erica E. | Fulton County Health Center - Outpatient Rehab Erica took over a treatment for her coworker when her co worker had to go and pick her child up from daycare unexpected. Erica has always been a team player in helping out other co workers!

Josh V. | Carter Rehabilitation & Aquatic Center - Adrian Shout-out to Josh for the awesome blog post he put together for Carter Rehab website, "Artificial Intelligence (AI) & Your Health". It's a great addition and really goes beyond your regular job duties as a PTA. You rock!

Lanna W. | Fulton County Health Center - Manor Lanna graciously agreed to visit a patient at FCHC upon the request of the Hospitalist, who insisted that the patient be seen before being discharged. Unfortunately, when Lanna arrived, she discovered that the patient had already been discharged a few hours earlier. While this was a frustrating situation, it was beyond our control. In addition, Lanna came back the next day for a MBSS that needed to be completed! We are truly grateful for Lanna's dedication and willingness to go the extra mile, especially considering she came from another facility to assist. Thank you, Lanna!

Julie H. | Fulton County Health Center - Outpatient Rehab We are having on overly productive time and Julie picked up to work an extra day on short notice the following week AND she also agreed to pick up a Holiday weekend hole that we had! Thanks Julie!

Julie H. | Fulton County Health Center - Outpatient Rehab Julie deserves a Holy Cow for going over and above her job. She ran out in a down pour to help a wheelchair bond patient into the facility. Awesome Job Julie!

Marissa J. | Fulton County Health Center - Outpatient Rehab Marissa is a hard worker and will help out anywhere when needed. She does it with a smile and no complaints. She is greatly appreciated. Thanks Marissa!

Marissa J. | Fulton County Health Center - Outpatient Rehab Marissa is always willing to help at OP when needed and most often it's on a short notice! She is always pleasant and willing to help out!

Kayla B. | Balance and Mobility Therapy Kayla has picked up extra hours this past week to help keep patient's on the schedule as we had 2 unexpected clinicians not available this week. Thank you for being a TEAM PLAYER!!

Dana S. | Balance and Mobility Therapy Dana has adjusted his schedule this summer to cover longer hours on his scheduled days and comes in early to allow us to get more patients on the schedule. It has not gone unnoticed. Thank you!!

Raquel D. | Balance and Mobility Therapy Raquel has helped on the gym floor several times this week when asked as we have been super busy and she is always willing to help where needed. It is MUCH appreciated. Thank you for all you do!!

Bonnie N. | Balance and Mobility Therapy Bonnie is willing to pick up extra hours when we are short on staff. This past week has been tough when we are down 2 clinicians and she has stepped up to the plate. Thank you!

Raquel L. | Balance and Mobility Therapy Raquel assisted with verifications from other clinics while we were down a staff member. She is always willing to help.

Sylvia W. | Carter Rehabilitation & Aquatic Center - Tecumseh Sylvia is always very reliable and has the front desk working well during really busy times. Despite being really busy she is still able to help with any questions or scheduling changes.

Josh V. | Carter Rehabilitation & Aquatic Center - Adrian Josh has been great in helping me adapt conditioning and endurance workouts to my patients with his exquisite exercise knowledge.

Aren W. | Carter Rehabilitation & Aquatic Center - Tecumseh I didn't actually realize how much Aren did for me until she went on Maternity leave. Thanks Aren for making my life much easier, even though I didn't know what I had until it was gone!

Claudia W. | Fulton County Health Center - Outpatient Rehab Although I haven't really spoken or worked with Claudia in a few years, she was quick to respond to a question I sent her in a text message with no questions asked. She was super helpful in getting me the information I needed. Thanks Claudia!

Mitchell L. | Carter Rehabilitation & Aquatic Center - Tecumseh Mitch was willing to stop doing his notes to help me set a patient up when he knew I was overwhelmed from being behind! It was much needed and much appreciated.

Daniel F. | Carter Rehabilitation & Aquatic Center - Adrian This is a little late, but when I had a family emergency earlier this year, Daniel came in and worked for me without missing a beat. I messaged him overnight and he was at work by 8am. Really made my already stressful day, much less stressful.

Megan L. | Fulton County Health Center - Outpatient Rehab Megan has been very helpful with making sure pool is doing good. She is always willing to answer questions and help solve them together.

Jill P. | Fulton County Health Center - Outpatient Rehab Jill helped a co-worker in time of need. No questions asked. She turned around and picked a co-worker up from their home due to the car not starting.

Spenser K | Balance and Mobility Therapy Spenser managed the gym floor on her own assisting the clinicians as necessary, while our other 2 aides had to ensure pt safety with decontamination of the pool, locker and restroom.

Brianna M. | Balance and Mobility Therapy Brianna assisted Kevin in decontaminating the pool, after a patient incident to help ensure patient safety in the clinic.

Kevin M. | Balance and Mobility Therapy Kevin did an excellent job decontaminating the pool, locker room and restroom after a patient incident and never complained about it.

Amy S. | APRN Corporate Amy is a welcome addition to our organization. She is a quick study, doing a dynamite job of coming up to speed in her new position. She has a good eye for what needs attention, and she is a problem solver. Always pleasant and responsive to concerns, Amy is a keeper!

Nedra K. | Fulton County Health Center - Inpatient Rehab Nedra came in on her weekend off to assist me with increased caseload!

Robert L. | Carter Rehabilitation & Aquatic Center - Tecumseh Bob works very hard to keep the clinic running smoothly, especially with team capacity challenges and all the new patients we have been seeing and still able to continue with great patient care. Thanks for all you do Bob!!

Keith M. | Fulton County Health Center - Manor Keith was helpful to the COTA with a home assessment that needed a lot of TLC due to the family dynamic situation.

Julia P. | Fulton County Health Center - Manor Julia was able to handle a difficult family member during a care conference demonstrating her confidence and expertise as a COTA!

Penny S. | Carter Rehabilitation & Aquatic Center - Tecumseh While the clinic has been crazy busy lately, Penny is doing her best with staff scheduling and maintaining great patient care. You will always see her with a smile on her face. Thanks for all you do Penny!

Collette M. | Carter Rehabilitation & Aquatic Center - Tecumseh While helping to maintain great patient care during this very busy time, Collette still finds time to make sure all our gym equipment is in good working order and safe for our patients and members. Thank you Collette!!

Lana M. | Fulton County Health Center - Outpatient Rehab A patient voiced how thorough and compassionate Lana is when treating her. She stated that Lana works to find stretches to help relieve her pain.

Travis S. | Carter Rehabilitation & Aquatic Center - Tecumseh Travis has been a great team player and helping wherever and whenever needed during a crazy time at our clinic. Whether it's answering phones or helping check in patients, on top of taking care of his patients. Thank you Travis!!

Sarah M. | Carter Rehabilitation & Aquatic Center - Tecumseh Sarah continues to smile and maintain her awesome patient care through the craziness of a busy schedule and staff shortage due to an employee being off for her family. She was also cleaning and making beds and helping with laundry when able. Thank you Sarah!!

Dave C. | Carter Rehabilitation & Aquatic Center - Tecumseh Due to a staff member having to take some time off for family, Dave has been a great team player in making sure that we maintain great patient care and helping where he can with a crazy schedule too!! Thanks Dave!!

Krista K. | Carter Rehabilitation & Aquatic Center - Tecumseh With our recent spike in new patients and crazy schedules, Krista has been a great team player, between continuing to give her awesome patient care and helping the techs when possible to keep the back running smoothly. Thanks Krista!!

Ginger L. | Carter Rehabilitation & Aquatic Center - Tecumseh Ginger, who recently went PRN, has been coming in to help out while a co-worker is having to be off due to her family. Thanks Ginger!

William D. | Carter Rehabilitation & Aquatic Center - Tecumseh Will has really stepped up while we have a co worker off due to her family. He has picked up extra days and hours to help keep the flow of patient care running smoothly. Thanks Will!!

Aren W. | Carter Rehabilitation & Aquatic Center - Tecumseh Aren has really stepped up while we have a co worker off due to her family. Even while being 7 1/2 months pregnant, she's been putting in an amazing effort to make sure everyone gets the care they need seamlessly. Thanks Aren!!

Nina A. | Carter Rehabilitation & Aquatic Center - Tecumseh Nina has really stepped up while we have a co worker off due to her family. She's been giving it her all to make sure everyone gets the care they need without a hitch. Thanks Nina!!

Holly L. | Carter Rehabilitation & Aquatic Center - Tecumseh In light of our recent team member constraints, Holly has been a huge help at the front desk and also helping the treating staff with laundry and making beds.

Francine W. | Carter Rehabilitation & Aquatic Center - Tecumseh Francine has really stepped up while we have a co worker off on FMLA. She has picked up extra days and hours to help keep the front desk running smoothly. Thanks Francine!

Dianna O. | Carter Rehabilitation & Aquatic Center - Adrian Recently, Dianna single-handedly organized and conducted a Parkinson's seminar at the Adrian Senior Center. She not only managed all aspects of the event, but also promoted it through radio advertisements.

Sylvia W. | Carter Rehabilitation & Aquatic Center - Tecumseh Sylvia was, super busy on Wednesday and all on her own. But, she kept things running smoothly, juggling tasks like the pro she is.

Tapanga A. | Carter Rehabilitation & Aquatic Center - Tecumseh Tapanga came in on her day off to work after we had some unfortunate happenings at our front desk. Tapanga is a full time student and helps out whenever she is able and is it was much appreciated on Thursday!! Thank you T!!

Derrick G. | APRN Corporate Shout out to Derrick who came out to our clinic and fixed our internet, got our Pandora working, layed carpet stripping down on his hand and knees and helped file some patient charts!! Thank you Derrick, YOU ROCK!!!

Claudia W. | Fulton County Health Center - Manor Claudia has been very helpful with running things in the office at the Manor when the supervisor was on vacation.

Derrick G. | APRN Corporate Derrick was very helpful and went out of his way to get an employee needed equipment to work from home during a medical leave

Kathy K. | Fulton County Health Center - Outpatient Rehab Kathy has been wonderful during her co-workers medical leave making sure the font desk has been operating as smoothly as possible.

Marissa J. | Fulton County Health Center - Manor Marissa really stepped into gear when a co worker was off ill making sure the caseload was covered. She has also helps with many clerical duties throughout her day

Kathy K. | Fulton County Health Center - Outpatient Rehab Kathy has been a trooper stepping up and working front desk with another co-worker off.

Kevin M. | Balance and Mobility Therapy Kevin went above and beyond to help clean and sanitize the darkroom after a speech therapy session. He made sure the carpet and all the materials were cleaned properly. Thank you for all that you do!

Kathy K. | Fulton County Health Center - Outpatient Rehab Kathy has been amazing at trying to hold down the front desk by herself due a co-worker being off unplanned. She continues to keep a smile on her face while greeting and scheduling pt's, even while having insurance companies on hold. She has not asked for help, but has been gracious to those therapist who have attempted to help, even when mistakes have been made. We would be lost without her. She is Amazing at her JOB!!

Derrick G. | APRN Corporate Derrick keeps a close eye on every aspect of our company. His skills are stellar and we all appreciate his tech skills. Thank you for all you do Derrick. Some staff see your work, many do not, but I always do and I'm very grateful for you!

Keith M. | Fulton County Health Center - Manor Keith noticed a resident who had managed to get herself outside the facility and was able to get her safely back inside from the cold windy, rainy day!

Bonnie N. | Balance and Mobility Therapy Patient called in the day after his session in the pool and stated that he is feeling 75% better. Said Bonnie was very helpful and did an amazing job.

Raquel D. | Balance and Mobility Therapy Raquel is always willing to come out onto the floor and help with patient treatments when asked. This pulls her from her primary job in the office, but she does a great job still keeping up. Thank you for being a TEAM PLAYER and helping out the aides/clinicians when necessary.

Bobbie S. | Fulton County Health Center - Outpatient Rehab Bobbie received a compliment on the recent facility customer service survey " Bobbie goes above and beyond in her knowledge, treatment and showing how much she cares for her patients. We are very pleased with her as our son's therapist."

Laura S. | Fulton County Health Center - Outpatient Rehab Laura received a positive comment on the facilities recent customer service survey "...exceptional. Very caring and vested in my recovery"

Erica E. | Fulton County Health Center - Outpatient Rehab Erica received a number of positive comments on the facility customer service survey. " Erica was wonderful!!", "Erica was very knowledgeable and extremely helpful", and ...exceptional. Very caring and vested in my recovery"

Sarah M. | Carter Rehabilitation & Aquatic Center - Tecumseh Sarah cleaned off the snow from the cars of the entire staff on Wednesday. Holy Cow! Thank you.

Mitch L. | Carter Rehabilitation & Aquatic Center - Tecumseh Mitch took initiative on his own time to move a recumbent bike from Adrian to Tecumseh and moved broken down nu-step back in storage for parts. He also arranged a info. desk on benefits of exercise and nutrition on his own time!

Claudia W. | Fulton County Health Center - Manor Claudia did a great job getting a Manor patient ready for mobility and discharge home after bilateral leg injuries in a short length of stay over the Christmas holiday so he could be home as soon as possible. They helped not only his therapy but with education, ordering equipment and a home evaluation to prepare for discharge home.

Marissa J. | Fulton County Health Center - Manor Marissa did a great job getting a Manor patient ready for mobility and discharge home after bilateral leg injuries in a short length of stay over the Christmas holiday so he could be home as soon as possible. They helped not only his therapy but with education, ordering equipment and a home evaluation to prepare for discharge home.

Lana M. | Fulton County Health Center - Outpatient Rehab Multiple patients are raving about how great a therapist Lana is and how they would love to work with her each time if they could. This is awesome since she is picking up hours as a PRN PTA.

Jessica L. | Balance and Mobility Therapy Jessica showed such amazing professionalism when dealing with her patient and a fecal accident.